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Reviews of Homewood Suites By Hilton Ankeny

3 out of 5
Homewood Suites By Hilton Ankeny
2455 Southeast Creekview Drive, Ankeny, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 290 out of 466 reviews" "
Rating 8 - Good. 120 out of 466 reviews" "
Rating 6 - Okay. 28 out of 466 reviews" "
Rating 4 - Poor. 21 out of 466 reviews" "
Rating 2 - Terrible. 7 out of 466 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice property at a reasonable price
Stayed 2 nights in Apr 2024

10/10 Excellent

Vincent, Hanceville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times. Never have I been disappointed. The staff are friendly and helpful. The rooms are great. It is like being at home away from home.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Very clean property, quiet, near restaurants. Only issue was the the TV signal was not working, kept going out through out the stay. Will return.
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Stayed 1 night in Mar 2024

8/10 Good

Yurika

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very helpful and friendly Wish there was some vegetable included in breakfast menu
Stayed 3 nights in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

8/10 Good

Christopher

Travelled with family
Liked: Property conditions & facilities, room comfort
Dec. 29, 2023 stay
Room was clean and nice. Hallways and elevators were dirty. Breakfast was underwhelming as they ran out of food. Hotel seemed a bit understaffed.
Stayed 1 night in Dec 2023

10/10 Excellent

Charlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Luke on 29 Dec,2023
Glad to hear you enjoyed your stay. See you next time!

8/10 Good

Danielle

Stayed 1 night in Dec 2023

4/10 Poor

John

Business traveller
Disliked: Staff & service, room comfort
The Television in the room did not work, and they refused to provide any rate reduction.
Stayed 2 nights in Dec 2023

6/10 Okay

sang

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not cleaned
Stayed 1 night in Oct 2023
Response from Luke on 22 Nov,2023
We are sorry your stay was not as clean as expected. Please reach out to the frontdesk if you have any issues in further stays at our property.

8/10 Good

Marjorie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Matt

Travelled with family and small children
Liked: Staff & service
Breakfast was good
Stayed 1 night in Aug 2023

10/10 Excellent

Shyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Friendly staff.
Stayed 1 night in Aug 2023

8/10 Good

Qadir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed the two bedroom suite, willing to book again, great stay.
Stayed 4 nights in Jul 2023

10/10 Excellent

Tom

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great other than the fact that they have gotten rid of the hot tub. They still had a pool that the kids enjoyed.
Stayed 1 night in Jul 2023

8/10 Good

dajung

Disliked: Cleanliness
Stayed 5 nights in Jul 2023

2/10 Terrible

Dena

Stayed 1 night in Jul 2023

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Cassie

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good value for the price
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
We will try a different place next time
At check in we were informed that the pool was "broken." Well, that's just great with 2 kids that have their heart set on swimming, and a 2 night nonrefundable stay booked for almost $500. Oh and "Its Friday night so the GM wont be back until Monday." Ok, so the solution given was to walk across the road to the neighboring hotel to the tiny, dirty pool that now has twice the amount of people as it would have had. The room was nice, not overly clean, but not filthy. 3 out of 4 ice machines were not working. The celing fan was going to detach from the ceiling if we ran it on high. We didn't get to try the breakfast as we had to leave before it started at 6:30 both days.
Stayed 2 nights in Jun 2023

6/10 Okay

Craig

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
TV didn’t work in our room! Tried to call the front desk and no one answered, and didn’t return my call
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice faculty, friendly employees
Stayed 1 night in May 2023

8/10 Good

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay
Stayed 3 nights in May 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

8/10 Good

Casey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok
Stayed 2 nights in Apr 2023

10/10 Excellent

Douglas

Stayed 2 nights in Apr 2023

6/10 Okay

John

Stayed 2 nights in Apr 2023

10/10 Excellent

Mark, Bettendorf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 1 night in Apr 2023

6/10 Okay

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Very friendly employees but hotel not clean
The employee of the hotel was great! They are very nice and friendly but the hotel itself is dirty and not taken care. That’s too bad. When we arrived about 4 pm the room not ready, so we had to wait, and the internet was horrible, it kept on and off until the next day. The shower curtain in the bathroom need to wash or change badly. Some mold in the sink area. I hate to say these but i have to tell the truth. Maybe need some remodeling to fresh it up, just suggestions!
Stayed 1 night in Mar 2023

10/10 Excellent

Wayne

Stayed 1 night in Mar 2023

6/10 Okay

Drew

Travelled with family
Liked: Staff & service
It was… okay?
Decent little spot. A lot was unfinished. Room was spacious, but they never came to give us new towels and had a few significant spots in the bathroom that needed cleaned
Stayed 2 nights in Mar 2023

6/10 Okay

Scott

Business traveller
Liked: Staff & service, room comfort
Below standard for this brand
4 day stay. Noticed Drain in shower and sink clogged on 1st day RM 105. Told front desk of issue, never fixed. Trash everywhere in halls and outside entry door. Pizza box on ground for 2 days. I finally put it in trash. Way below industry standard for this brand. Will look for other lodging on next trip to Des Moines.
Stayed 4 nights in Mar 2023

6/10 Okay

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Jon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Toilet didn’t work. Exercise room was unavailable. No hot tub
Stayed 1 night in Mar 2023

10/10 Excellent

Rodney

Stayed 1 night in Mar 2023

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2023

2/10 Terrible

Ed

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Wrong room
The type of room I reserved and had conformation for was not available. I had a double queen room that sleeps 6 reserved and then when I checked in I was told all they had was a king bedroom with a sofa.
Stayed 1 night in Feb 2023

10/10 Excellent

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Tony

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a very convenient location and was very per friendly. Breakfast had a good selection. Staff was very friendly. Room was spacious and kitchen was a nice amenity.
Stayed 2 nights in Feb 2023

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Place was great. Breakfast was great. The only thing that wasn’t great was the tv. The golf channel worked on Saturday but didn’t on Sunday
Stayed 1 night in Feb 2023