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"Very poor customer service"

"Rebeca in the front desk Excellent skills Attentive Professional "

"Incredible staying!!! The hotel is very clean, very quiet, it gives you the opportunity to relax and enjoy your sleep. The receptionist Antonio is very professional and he speak fluently English, that’s a plus if you don’t speak Spanish 😅"

"The room was spacious. Coffee in the room and a lovely buffet. "

"Clear instructions on how to enter the property. Very clean, it was huge. Lots of space. "

"Room was extremely clean, the staff was exceptionally courteous, specially Violet from Salamanca. Generally it was a very pleasant stay at both Exe's, Salamanca and Lugo."

"Great option for those walking the Camino — it’s a little out of the way, but a taxi can easily get you there. The hotel sits in a peaceful location surrounded by nature, making it a relaxing getaway. Unfortunately, the overall experience was disappointing. The spa receptionist couldn’t have been more rude, making us feel unwelcome from the start. Breakfast was also poor, with a very limited selection and low quality. The setting is lovely, but both the service and food need serious improvement."

"Good hotel for the price"

"Bed bugs have attacked me like never before. I’ve thrown out all of my clothes and donated my backpack to the church "