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"Cleanliness "

"The apartment itself is nice, but several operational issues made the stay frustrating. The bathroom had extremely dim lighting and water leaked onto the floor after every shower, creating a safety hazard. I reported this on day one, but it took three days to be moved—only to a room with the same problem. There was no Wi-Fi for three days. Management cited router issues and initially said they couldn’t help because I booked through Expedia, which is not the guest’s responsibility. I only received minimal assistance ($9.09 ~ Ghc 100 data on third day) only after repeatedly escalating my concerns. House rules were not clearly disclosed on the booking site. I was told after check-in that I could not use the living area or AC because I booked one room, which should have been clearly stated beforehand. Additionally, there was often no staff on site. On multiple occasions the gate was locked with no one available, leaving me unable to enter or exit, which felt unsafe. What if there was an emergency and had to run for my life???? Apologies without corrective action are not enough. Overall, the service was disappointing from day one and the property needs to improve significantly to be business-ready."

"Excellent "

"Spotless room, courteous staff, and a very comfortable atmosphere. Everything was well organized and exceeded expectations. It’s a calm, secure, and well-run place — I would definitely stay here again. It comes highly recommended to anyone visiting the area."

"Great"

"Good"

"I really enjoyed the breakfast. I will recommend Kings Villagio for everyone because they have the nicest staffs"

"My stay at the LaRosa Hotel was Wonderful, the staff was very helpful and kind. I enjoyed the breakfast and the room was Clean and comfortable. It was a pleasure to stay there and bring in the New Year. Thank you to the Staff of the La Rosa Hotel, and i would recommend this hotel to anyone looking for a relaxing and comfortable hotel stay!"

"Room was spacious and clean. Staff was very professional and polite. Breakfast was excellent giving two different options; English breakfast or rice Didn't really use the pool Overall great experience My go to when visiting Kumasi"