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"Hotel was very clean and quiet. Staff at the front desk were friendly and accommodating"

"No not good"

"The staff and location are excellent. It’s literally across the street from the train and main Mainz bus stations. The hotel doesn’t offer any special amenities like say a Hilton would, but to be honest most of us basically want a clean, safe and comfortable place to lie our heads down at night. Some rooms have carpeting and others wooden floors. There was an issue with my first room hours after I arrived. The staff wasted NO TIME in moving me to another room. They knew I was traveling alone so they made a special point of always engaging with and checking in on me. I’ll be coming to the area often during the course of this year and will be using this hotel as my base while in Mainz. During my 7 day stay I didn’t eat breakfast in the hotel but it looked like a delicious spread. "

"Great stay at the Best Western, had everything we needed. Very friendly staff."

"The staff was very friendly. I wished they had room for me to stay longer. Im going to Best Western and I know it wont be as nice "

"Room less clean"

"I was originally placed in a room that was stuffy, smelt mildew, like it had been closed up for some time. I went down to the front counter and requested a room change. The desk clerk was very accommodating and move me right away. I was one in the morning and there was no way have a good nights rest. I appreciate it you moving me, but I don’t think anyone should be put in that room in the condition it was."

"Wonderful experience. Staff was very friendly and helpful. Property was excellent. Great location within walking distance of attractions."

"Room was clean and comfortable "