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"We have a good staff and clean room. "

"Clean room,friendly staff. Great meals."

"Very relaxing place to unwind. Right on the beach front with all your shopping and dining needs right at your fingertips. "

"Clean and tidy, comfortable beds. "

"Well organised for our arrival even though the park was closed. The cabin was spotless and they had left the ac on"

"I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐"

"Clean room, helpful staff & peaceful atmosphere "

"Great staff. Very helpful. Clean and tody"

"Every thing about our stay was perfect. A wide variety of options in the breakfast menu, a very well stocked pantry with condiments and well equipped kitchen. We will definitely be coming back here the next time we visit Charters Towers. "