"The staff was very friendly and helpful. We chose this property because it was the only traditional hotel within walking distance of an event we were attending (Franklin Blues and BBQ Festival) so the rates were probably higher than normal. Our biggest complaint was the free hot breakfast. All 3 mornings were the same. Tasteless sausage patties and scrambled eggs. A handful of high carb offerings. Weak coffee and rock hard butter. The problem with Franklin is there are no restaurants "downtown" open for breakfast. It was a bit of a drive for a chain restaurant. The town looks a bit down on it's luck. There is a good Mexican restaurant inside the hotel called Tacos Inc that was a pleasant surprise. The staff at the hotel were outstanding and the room was clean and had a good amenities. The parking was free and there was plenty. All and all a good place except for the breakfast thing which wouldn't have mattered much if the town itself had something to offer."