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"Loved the balcony view. "

"Excelllent over-the-phone service prior to check-in, reliable out-of-hours access (this is gold dust having been let down badly by a competitor just around the corner before), very comfortable room. Highly recommended. Once again, having had previously awful experiences, this hotel was excellent on all the metrics which count. Thank you!"

"The twin bed was comfortable. The bathroom was updated and clean. The room carpets dirty with crumbs. The young woman who checked us in was lovely. The woman who checked us out was not friendly, not busy and still unfriendly. We seemed to be the only guests at hotel but they put us in a room with zero views of anything but a grey wall. "