"DO NOT STAY HERE! We checked in on a Friday and was given the wrong key and walked in on another family. The air was not working correctly throughout the entire hotel and had fans blowing everywhere. The room was disgusting with stains on the sheet. It was hot, humid, and dirty. When asked to be credited we had to wait until the manager was in on Monday. We ended up leaving within 15 minutes of checking in and stayed somewhere else. I turned the keys in and hotels.com could only credit me if the manger approved. When they called for approval, she REFUSED and said we stayed there (which we didn't) When I called to speak with her directly to explain the situation, she was rude, basically called me a liar and hung up on me. Hotels.com also called and asked and she hung up on them as well. I have never dealt with something like this. I am appalled at how she handled this situation. If considering staying here, you have been warned at how they handle situations and how the rooms are kept up."
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