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"Clean staff is very good."

"Very nice ! Highly recommend "

" Everything about our stay was exceptional and truly luxurious. It felt like being in a refined boutique hotel where every detail was thoughtfully curated with impeccable taste. The staff were outstanding—warm, attentive, and made us feel like the most important guests from start to finish. The dining experience was extraordinary, with beautifully curated meals exclusively for guests, adding to the sense of privacy and indulgence. The wine tasting was among the best I’ve ever experienced, with an impressive and memorable selection. If you’re looking for a truly special getaway, I highly recommend this resort. It’s a peaceful haven—almost like stepping into a fairytale. "

"Excellent"

"Hotel necessita urgentemente remodelação total, muito antigo, quarto sem comodidades adequadas , nem água de cortesia , atendimento péssimo, deixaram os locais entrarem nos quartos e o nosso disseram que não estava pronto Péssimo café da manhã e jantar horrível sem categoria e atenção No máximo 2 estrelas de categoria A única vantagem é que fica dentro da muralha Almeida e tem estacionamento "

"Lovely hotel right in the middle of medieval Cuidad Rodrigo. Perfectly located, fantastic, friendly and helpful staff and a great breakfast. Our only negative was that the view from our room was a wall and it was a bit tired."

"I recently stayed at this hotel and, unfortunately, it wasn’t the most comfortable experience. The room itself was just okay—basic but functional. However, it didn’t feel very clean. There was an awful smell in the room that never went away. There were visible marks on the walls, a stale smell, and the bathroom could definitely use a more thorough scrubbing. What really put me off, though, was the general atmosphere. Some of the other guests seemed… off. A few were lingering in the hallways at odd hours, and there were loud conversations late at night right outside my room. I didn’t feel unsafe, exactly, but I didn’t feel totally relaxed either. The staff was polite but not particularly attentive. I wouldn’t say this is the worst place I’ve ever stayed, but I probably wouldn’t return unless there were major improvements in both cleanliness and guest screening."