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"First time staying here, was only here for one night. It was very clean and comfortable. The pool was open, unfortunately the hot tub was not functioning. Staff was friendly and helpful. Breakfast was plentiful and good. Lots and lots of places to sit outside of your room, choose comfortable cushion chairs or at tables to play games. Definitely will stay here again. "

"Had to clean jet tub, and ants, other then the stains ,ants, and slight dirtiness everything was good the employees 100/10 wonderful and kind the pool was clean and empty so we had it all to ourselves was wonderful "

"The staff are very kind and undertsanding, im a travel nurse that works 3pm to 3am, they let me check in early and check out late due to my work and sleep schedule. Just on that alone i will be booking my hotel stays here while i work here in Elkhart. "

"My room heater fan would not shut off. I had to ask maintenance to come fix it. My built in microwave didn't work so they had a counter top microwave in the kitchen. There was silverware but no frying pans to cook with. I had to buy my own frying pan and was going to tale it with me when I left and I forgot to take it."

"Place is kind of scruffy. Bathroom is dirty, with mildew. Stained bed spread. Staff are very uninterested. "

"N/C"

"Property is definitely run down in some areas. Elevator was broken for the duration of our stay. Breakfast buffet had some decent options but the juice machine was also broken. Room was clean, but the bed was not the most comfortable and the walls are quite thin. We had to ask for toilet paper, as it wasn't restocked before our arrival. Highlight was the pool and hot tub, though the jets were malfunctioning so they weren't worth using. Wasn't a leisure trip for us, just a weekend stayover while we finished a favor for some family - can't complain too much with that context. Definitely wouldn't recommend it as vacation lodgings, but if you're just passing through it'll get you by."

"Before arriving, we had a bad day. Our flights were delayed, had to wait in line for rental car, etc. When we arrived at the hotel, here comes this cheerful girl, Terry. She greeted us with a huge smile and explained the parking. Got us help with the bags, and explained everything about the hotel. Terry promised us we would have a wonderful stay. We checked in with more smiles from behind the desk, and reassured help was there for anything we needed. Room was spacious, clean, and super comfortable. The next morning, the gym was perfect. We got coffee at the coffee shop, and greeted again with nothing but kindness. The coffee was the best, and they remember our order the next day! The room was a little pricey, but WoW, the customer service was way worth it. What a wonderful staff!!!"

"Room was clean but had only 2 towels even though 3 people were booked to stay. The pool was murky and there were no pool towels. Check in was odd, we arrived after check in time but the employee didn’t know which rooms were available. Asked for towels to shower after the pool bc we had to use regular towels to dry off. We were given pool towels. We tried to explain that we used the towels in the room to dry and needed regular towels but were told to return after we used the pool towels. Nothing was terrible but the interactions were weird. "