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"The hotel is perfectly located in the center of town with anazing facilities including a library, pool table, sports complex and several restaurants."

"Yes it was great, we felt it was clean. Pillows are bad though so i think they need changing. a few unfinished things but that was a minor. 100% would stay again. But may bring my own pillow next time. Location perfect. "

"Clean room, great location, and amazing balcony view "

"Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨"

"Lovely breakfast Close to things on town Modern Friendly helpful staff"

"Niko was very welcoming when we checked in - excellent customer service "

"Clean room"

"Wonderful service, especially by the breakfast staff Nice hotel, comfortable room Good location Walkable "

"A great escape in the Alps."