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"I had a issue with the bath water spill out of the room due to a blocker n the water flush "

"The staff was so helpful and friendly. The room was fantastic and comfy. We were lucky and could look out our window to watch parade goers getting ready and perform for the Oktoberfest parade. Wonderful location to everything! Highly recommend."

"Clean room."

"Ideal for business and personal trips. The staff is consistently professional and polite, making every stay seamless. ​The dedicated co-working space is an exceptional asset, offering a comfortable, well-equipped environment to balance utility and home-like comfort. Highly recommended!"

"This was an all around amazing hotel experience! The hotel is immaculately clean and modernized-yet has all of the historic components. Everything was in working order and the entire hotel as well as my guest room was extremely clean. wi-Fi works very well. Showers were amazing with great water pressure. Very comfortable bedding, linens, and towels. And even though it is not needed in the winter, it is a rare thing to have this in Europe,- air conditioning that works year-round! The location is perfect. It is across the street from the main central station, it is where the airport shuttle bus stops at, all of the tour companies are within a one block radius, there is a tram stop outside the front of the hotel, every tram and underground/subway depart from Central Station so they are also all within one block. There are always taxis waiting outside, there are 24 hour eateries in Central Station, as well as many other dining options within walking distance, including a full-service grocery store located across the street in the Central station. In reference to the staff - The staff go above and beyond and are always there with a smile ready to answer questions. Mrs. Katherine at the front desk and Domenico, concierge, truly go above and beyond to assist their guests. The level of service and warmth they provide is definitely five star all the way! These two individuals are very proud to work at this hotel and enjoy what they do which clearly shows to their guests."

"Clean room, amenities, amazing breakfast. Definitely a great option to stay."

"The facility was very nice. Everything was clean and the breakfast was great. The staff were exceptional. They were very accommodating and I wish I knew their names. The young lady was from Ukraine and the man was from Portugal. They were exceptional. Great location near the city center. Some might be put off by the arabic neighborhood, but it was perfectly safe."

"Good hotel"

"Great location. Excellent staff. Clean room."