"We were woken up by a guest threatening to kill another guest right outside of our room and when we called the front desk, the manager was incredibly dismissive of our safety concerns. We were told the guest was still in the hotel and if it happened again, police would be called. We expressed concern that the police were not called and that the guest remained in the building, however, the manager said it was “only a verbal dispute”. This type of behavior from guests is unsafe to other guests and management should have prioritized the safety of all guests, rather than the comfort of one or two guests. Very disappointed in how this was handled. We have never had a problem staying at any Wyndham hotel before but all Wyndhams have certainly lost our business. Aside from the safety concerns, we had to get a new blanket due to stains, our sheets were stained, and the bathroom was visibly dirty. We had to cancel our 2nd night and give our business to a neighboring hotel that prioritizes the safety of all guests, as well as cleanliness. Do not recommend this place at all!"
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
