"The bathroom and floor needed more attention by the cleaning staff. The beds were comfortable and seemed clean. The air conditioning worked fine. We were without hot water for about 24 hours but they did finally get it fixed. The pool and gym looked clean and well maintained but we didn’t use them. The laundry room was small and always in use. The maid took our towels and trash one day, but hadn’t restocked by 3:30 pm, which was inconvenient."