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"L'hôtel a refusé de m'héberger suite a un différend jattend mon remboursement"

"Beach is absolutely stunning with crystal clear water at low tide. Staff are incredibly helpful and work really hard. Property a little dated but would still recommend. "

"The is our 2nd visit to Djerba and this hotel which a lovely small hotel with great atmosphere provided by the staff who are always friendly and smiling. Most of the staff can speak in multiple languages which makes things convenient. Great location right on the beach and near the best stretches of beach. Breakfast is ok as they don't rotate the buffet selection but there is a omelette station which helps. The hotel was quiet at times we were the only guests at dinner which we didn't mind. "

"Gut"

"We thoroughly enjoyed our stay. 5 minute walk to the beach. Rooms were nice, but the WiFi in the rooms weren’t too reliable. We went to the pool area to get online."

"Upon arrival we ( my wife & I ) greeted by the front desk and we felt very welcome to start our stay, i highly recommend this property, Quite, clean, great customer service, even the owner onsite to welcome all guests. Beautiful pool area, the room are big , close to everything in Djerba. "

"It was good stay"

"Very nice staff. Good cleaning. Peaceful and quiet. Breakfast enough. Easy to order food to room. Our suit was very nice. "

"The customer service very good and friendly stuff very cleaned shop taxi souk around the hotel. "

"Un grand merci à toute l’équipe pour leur accueil et leurs petites attentions tout au long du séjour. Nous avons eu un petit accident en scooter et ils ont été incroyablement gentils : ils nous ont aidés tout de suite et nous ont même prêté des béquilles. Leur gentillesse et leur disponibilité nous ont beaucoup touchés. Nous recommandons vivement cet hôtel !"

"It was good and a great reception"

"Richtig schlecht "

"Le personnel a l’accueil est désagréable et condescendant. Nous sommes arrivés à 21h on nous a donné une chambre sale avec une chasse d’eau qui ne fonctionne pas et des toilettes qui fuit. Nous étions 4 et nous n’avons que deux draps, quand nous avons demander à changer de chambre on nous a dit que ce n’était pas possible avant lendemain, nous avons donc passé une nuit sans toilette avec deux enfants dont un en situation d’handicap. De plus le linge de bain est très sale même après avoir été...