"Prior to the appointment I had called to talk with someone about getting a room facing the water. However when I got there the person at the front desk made it seem as though the number I called was incorrect and after showing the number I called, I was told that it was the resort number but sometimes the people on the other side of the phone are not at the property so the information I was given about my room being able to change. The room we had was nice overall but would have been nicer. The location was central to where we needed to go. There was a concierge person (older woman) who gave my partner and me suggestions for M & S for lunch and an appetizer card, which was helpful. Overall, a good stay."