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"Turned up early . Was alowed to book in earlier. Verry thankful for that . Kitchen had minimal stuff in it stove top not working to well. But all sorted "

"Yes"

"We really loved this hotel. Magical location, great old refurbished hotel building, amazing view. And staff welcomed us like Whanau Excellent!"

"Room is very clean. Luke handled our check in for our late arrival and greeted us as we were arriving. Helped us with getting our key from lock box and with a great parking spot! And a bottle of wine awaiting for us in our room, too! How kind and thoughtful! Also Luke had met our request for extra pillows, and left a trolly in our room so we could get all our luggage etc from our car to our room!"

"Amazing accommodation! Very clean and comfortable! Lovely grounds! Next to a Michelin star restaurant and winery! Close to Matakana town! ! "

"Very clean but sink and carpet stains"

"Yes fantastic view "

"I really like Grand Hotel, Whangarei. They were badly let down by Expedia, however. Having made a reservation through Expedia and having received emailed confirmations, on my arrival at Grand Hotel, the staff had not the foggiest idea I was coming. It was only through their efforts I was accommodated."

"Online info to contact hotel direct - very poor. On arrival, grateful to considerate receptionist for moving two senior guests to a room not requiring stairs. A microwave and bottle of cold water in the room would be helpful especially when arriving after dining room closed. "