"I've stayed at quite a few of the nicest hotels in Colombo over the past few years, both with my family and alone, and I'm really pleased I tried ITC this year. It's probably now my joint favourite alongside the Hilton Colombo Residences. It is superior to the Shangri-La (where the rooms are shoeboxes and the feeling is sterile) and Mt Lavinia (which seems too obsequious to a colonial past!). The lobby area is great and I felt like spending a lot of time there.
The vibe feels more high end Sri Lankan than East Asian. My only pedantic suggestions are as follows:
1) Please change the elevator music. It is far too uptempo. You need something more sedate, not swing music.
2) Please include more vegan food on the breakfast and dinner menus
I loved the smell of the hallways too. I saw the airmate devices and wanted to get a few myself, they were so good."
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