"I was very surprised as this hotel far exceeded my expectations being a smaller city I was expecting the worst. Even though pics are digital on the website the rooms are exactly like that. Clean updated and staff is very friendly. I accidentally broke two mugs in the room while there but they were very professional about it and didn’t charge me. I will definitely come back again to this hotel if I come back to Ambala. "
"The reception staff were exceptional, efficient, helpful, friendly, their spoken English was impressive. The room and the amenities met expectations."
"They need a lot of paint work a lot of cleanness new towels or maybe deep cleaning of showers and definitely new staff they are so under staff nothing was on the point "
"Staff harassed my guests late at night during check in and the property did not provide an extra bedding even after charging extra amount during the booking. "