"I wish I could leave a better review. Facilities were nice and room was spacious and clean. Staff was kind.
Where it went south…TV did not work. Spoke with front desk twice, never came to fix it. My bed frame was broken, right side of the bed. Told front desk twice, no fix. As for new towels twice in the AM, no towels in the PM, went to front desk to get more. Zero housekeeping throughout the stay. Tried to cook in the room…stove vent would not come on, told front desk. Kitchen sink barely came on and in the shower, average water temp was like warm. Told front desk.
I haven’t left bad reviews. This is my first but when I was told they would look into it and didn’t happen. That’s a customer service issue.
Sorry folks. I will not return and cancelled my next stay. Rates were great but now I know why."
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