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"Room was spotless Staff were polite and courteous Breakfast was excellent. Sudesh the room service/ luggage boy eager to help with politeness. Overall 5* "

"Great stay"

"It was a wonderful stay at the resort. Warm welcome, good staff, clean and calm atmosphere and good food. We liked dinner with live music. "

"On the day of visit, the hotel staff told that there was no such booking confirmed from there end and there is no such agreement between this online site Hotels.com. At that time, even no support staff available at your end. Very very disappointed experience. "

"We had a great stay! Highly recommend! "

"Great family suites and restaurant "

"This is a pure luxury experience in Thrissur. Staff is very courteous and helpful. Best breakfast buffet in Thrissur and surrounding area. Sanatana spa’s Balinese massage is definitely a must-experience. Pool is kids level and safe. Well equipped gym and yoga area."

"I felt compelled to write this because our stay at this hotel was genuinely the best we’ve ever experienced. The hospitality was exceptional—every staff member, from security to the reception and restaurant teams, greeted us with a smile and went out of their way to make us feel completely at home. Our 4-night stay was wonderful, and the hotel’s peaceful location in a quieter part of Ooty made it perfect for a relaxing getaway. There are so many people to thank, but I’d like to mention a few whose names I managed to note down: Chef Rajesh, Raja, and Monica for their warm care and for celebrating our anniversary with us; Sree and the entire team at The Pavilion restaurant; and Nandeesh, who kindly arranged idiyappam for my daughter when she was craving it. Since idiyappam is a Kerala dish, it’s not easily available in Tamil Nadu, making his effort even more special."

"My whole experience was absolutely amazing. Rooms were all the time in good condition. Staff was very attentive and courteous. Food was very hygienic , tasty as well as fresh. So much variety in food. They come to your table and make sure you are pleased with food if we need anything. Lots of activity to do in nature. Very informative. Staff was knowledgeable about Rainforest . Its children friendly .I highly recommend this place for families. Hope to visit again. 🙂"