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"I have stayed here before and never had any issues. The room was clean as well as the bathroom. The staff are very friendly and helpful when needed."

"The hotel is older and shows a little wear but the staff more than makes up for lack of cosmetics. They were the best staff I have ever stayed with in Blacksburg! "

"No restaurant."

"One of my guests showed up late due to the inclement winter weather, and was told that his room reservation had been voided. I still had to pay for the room. "

"So clean I felt safe taking a bath! Staff were friendly and helpful. Breakfast was well stocked, waffles are a must for me! Star deducted for the AC having a smell when turned on, but it didn't cause problems with my allergies so probably just hadn't been used recently. Not a fan of the smell of shampoos provided, the hand soap was unscented though and that was great since my family has scent allergies."

"Good"

"Clean room. Staff very courteous."

"Very clean room! Loved it. "

"I’m surprised that Holiday Inn lets this hotel operate under the IHG banner. This hotel is not up to General Holiday Inn standards. The rooms have that foul, musty smell. The sink did not drain properly. The shower water was mildly warm at best. I realize it is an older hotel but there is zero effort to keep it modern. Such a shame. I booked through a 3rd party (hotels.com) and prepaid for 4 breakfasts. The hotel claims to have no record of this. Now I have to see how to handle that misstep. Terrible experience from a traveler who generally trusts the Holiday Inn brand name. "