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"Yes"

"A truly beautiful and comfortable place! The owner speaks excellent English and is incredibly patient, meticulously writing down each of our requests and fulfilling them all. He spends a lot of time each day introducing us to the surrounding attractions, a job that requires immense patience—he's fantastic!"

"Amazing place, great customer service, well train staff, clean environment, excellent view, I will make a better architecture changes on bathrooms.. can not be toilet and hand washing sink in a different room... Healthy issues.. overall great place"

"My end room was perfect Bed was soft and comfortable Supper and breakfast was delicious I will stay here the next time I return to Riobamba Staff was excellent and helpful "

"great hotel"

"Hotel Luna Volcán is more than a place to stay—it’s an experience that stays with you. Waking up to the majestic view, surrounded by nature and complete tranquility, felt truly magical. Every corner of the hotel is filled with warmth, beauty, and intention. The staff made us feel genuinely cared for, not just as guests but as family. The rooms were cozy and inviting, the food was delicious, and the peaceful energy of the property allowed us to truly disconnect and recharge. Leaving was hard, and returning is already a must. A truly unforgettable stay."

"Stayed in the family room on 2nd floor for a night. Room had a great view of the falls plus hotel is walking distance to downtown restaurants and the spa. Hearty breakfast in the morning. Karl was the perfect host. Highly recommended. "

"Everything was wonderful I will definitely recommend Everything is great and is very convenient because is close to everything."

"Petronio and his staff were absolutely wonderful! So kind, super accommodating and helpful. The rooms were very unique, and the view overlooking the town and across to the volcano was just stunning. Breakfast was delivered to our door each morning in a little basket, and the staff booked us cabs when we were ready to go into town. Although with the breeze, the birdsong, the clouds, and the volcano, I could have stayed put for the entire trip!"