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"Staff was amazing and very helpful!"

"The room was good but someone had been smoking in it earlier so it smelled like an ashtray. The staff was very helpful and went out of they’re way to help with directions"

"Établissement très bien situé très proche du centre ville de Biarritz (5 min à pied), permettant ainsi de laisser la voiture sur ke parking de la résidence (payant mais sécurisé et très pratique car pas de stationnement gratuit à proximité). Personnel très agréable. Les appartements avec très belle vue océan pour 4 sont confortables et bien insonorisés et la kitchenette équipée est fonctionnelle et très pratique. La literie est de qualité. La piscine chauffée et la table de ping pong sont également très appréciables et un vrai plus pendant le séjour. Le petit déjeuner est complet et qualitatif."

"Very new, clean, and modern, but important to note it's not in the city center. Staff was extremely friendly and helpful with the exception of Jean. Our train from Paris was cancelled and so we needed to reduce our nights stayed, and he was very unhelpful and rigid despite Hotels.com contacting him and offering to reverse all charges/commissions."

"We got mosquitoes biting for a few days. Very annoying."

"Breakfast was fantastic. AC kept the room at perfect temperature."

"Nice simple hotel, well maintained, clean and in easy reach of the city centre and adjacent to a tram stop which runs from the airport to the centre. The staff were also very friendly and helpful"

"Unfortunately we didnt have time to use the spa.hotel perfect.excellent situation.very quiet and clean"

"Great position- 5 minute walk to main railway station. Very clean good sized room. Could do with a few more lights. Nice modern decor. Plenty of space for clothes. Nice walk in shower. Most of staff were lovely and very helpful. The young lady who checked me in was rather non welcoming"