"My only complaint was the check-in woman who was absolutely rude. All I wanted to do was confirm there was a kettle in the Kitchenette room I had rented. Her first rude snap was 'I don't know" I confirmed I was getting the kitchenette which she confirmed but the kettle became an issue with her finally saying - very ignorantly - that we DON"T promise a kettle and if there isn't one there, I have none to give you. Although I checked while standing there and - yes - it says right in the description. She said she was going to look and IF I was right, she would change the description. First thing I saw when I finally got my room key? the kettle. I was pleased to see no smoking signs all over the property including right at the office door No Smoking within 25 feet of the building, but right below the sign was an ash try and every time we went in or out - Check in lady puffing on a cigarette with 3 feet of the building. Hypocrite. I will never go here again because of this absolutely rude woman. The place was lovely and clean but having to watch this woman walk past our window every 15 minutes with a butt in her mouth took away from being comfortable."