Province of Massa Carrara Holiday Rentals

"Since the booking was made for the same day, I wasn’t able to select a higher-priced option that includes free cancellation. I booked this hotel by mistake, as the drive turned out to be too long and we wouldn’t be able to arrive before check-in time. I understand this was my error, but I tried to cancel the reservation within 30 minutes of booking, and the system didn’t allow it. I also attempted to reschedule for a later date, but that request was declined. I contacted both the hotel and Hotels.com, but haven’t been able to find a resolution. I would really appreciate it if the hotel could be a bit more flexible in a situation like this."

"Only stayed for one night but wished I had booked for longer. Staff creates very relaxing atmosphere especially pool area. Spent most my time just relaxing at pool snacking and drinking, loved it. If I am back in Massa for extended stay will definitely look to get room here."

"Beautiful property, full of history and culture. Staff at Castello have been exceptional, friendly and attentive. 5/5 for cleanliness and food. Pool is quite clean and well equipped for relaxing. Would highly recommend :-)"

"I currently in my second stay with this hotel. The staff has been the best part especially as a foreigner that doesn’t speak Italian. They have aided me with friendly enthusiasm in a couple of problems outside their scope to which I am very grateful. The accommodation large, modern and clean. There is an excellent courtyard with numerous sitting options for relaxing outside. Definitely recommend this hotel I will likely be back here in a year. "

"Close to a free beach. Other than that very dated. Bathroom very small; and I mean small. Breakfast blah. Very noisy throughout the night with couples arguing. It did have air con which was noisy. Tip- close the bathroom door and put toilet lid down because it cuts down on the awful sewer smell."

"Family stayed for one night and we were very impressed. Spotless clean and friendly staff. Breakfast was simple but very tasty. I would stay here again."

"AMAZING!!! Once in a lifetime stay!!! We weren’t even planning on visiting Pontremoli until our previous accommodations fell through and we found this place last minute! Marco was so accommodating and always answered when we called! Once we arrived we were in absolute awe of not only the town but this magical property as well! We called Marco right away to book a second night because we were so charmed. An absolute must when traveling this area! "

"A nice quaint property with amazing staff!!!"

"Great value for money and the restaurant is 5 star. Staff are very friendly and happy to assist. "