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"The breakfast was outstanding, with a very wide variety of fresh products. The staff was excellent across board. Denise was particularly helpful and hospitable. She gave great recommendations and was kind and patient. Kudos all."

"We stayed here for two nights and were extremely disappointed, especially considering this is supposed to be a five star property. Our first night we were put in a room where the bathroom had a horrid smell that spread to the entire room. The room was also on the same floor as all the cleaning staff which was very odd. They offered us nothing in return for this very disappointing night. Do not recommend staying here."

"Breakfast is superb with large choice. There is an excellent spa but this is an extra which seems petty given the room prices aren’t cheap. The infinity pool is excellent with great views of the harbour. The bar/restaurant offers panoramic views although the drinks are very pricey - €18 for a negroni. Staff are extremely friendly and this is a top class hotel in a great location."

"Wow, what a fantastic hotel. Super location for the Archeological Park & Museum. Rooms and amenities were great, the pool and sundeck perfect for a drink. Staff were friendly and helpful, breakfast was spectacular, everything you could want for a Sicilian breakfast. Rooms were modern and comfortable definitely a value for the price. "

"Quiet location in historic “grand” hotel surroundings. Rooms are modern and beds are firm! I would go back."

"Very simple room but good value. Shower and towels very good. But from the street the hotel looks pretty run down, we were concerned. However, much nicer on the inside and staff really friendly. "

"What a beautiful hotel! Our room looked out to the sea and was beautifully outfitted. The staff was amazingly helpful and kind. We loved our stay in Ortigia!"

"Very limited breakfast. Not worth the money. "

"Breakfast menu fine. The air conditions was great. The front desk staff was uninterested and not interested in welcoming anyone."