"Last minute while traveling back to NY we decided to get a hotel for the night . I was traveling with my husband and two children. Honestly room was perfect with kitchen area, we walked to Walmart less then block away grabbed some food to cook. Family hit the gym while washing some laundry across the hall. We were greeted by Kosar at the front desk- was xtremely helpful, informative, and was able to put my mind at ease after our super long travel day. I have worked and went to college in hospitality industry- kosar did everything right. Informed me as needed and found common ground to make us feel welcomed and appreciated, if I were evaluating his service he would have recieved a 100% I even watched as he assisted with other guests as well. He is an asset to your team, and just want to thank yall for a great unplanned stay."