"OK, we liked the hotel & the location even though it was nearing, but had not reached, the end of a renovation. Clean, quiet, very helpful evening desk clerk who was working by herself. The problems: we were greeted in our room by a large dead cockroach (not unusual in a MS construction zone), we could not connect to Wi-Fi using last name & room # - fortunately we had both created individual accts several yrs ago, one plug between the beds was dead, too many light sources in the room when you turned the lights out, the bathtub was slick without any mat/traction, the breakfast was dismal - too many carbs/no fruit in sight. All of this sounds bad in total but each petty gripe was easily dealt with. It was still a nice place with nice staff in a great location. We will stop there again after the renovation is complete.
However, there was one intractable issue. The elevator call button was inoperable on the 2nd floor. It was a byproduct of the construction, there was signage at the elevator announcing the problem, but to get off the 2nd floor you either had to take the stairs (impracticable for little old people with luggage) or stand outside the elevator door and hope it stopped. This we viewed as a significant safety issue that should have triggered an emergency repair visit…even though it was a weekend. I am sure it was fixed on Monday but on Saturday & Sunday it was a problem. Fellow guests looked out for each other, ownership (NOT THE STAFF!) failed the guests."
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