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"The hotel is beautiful and the location is perfect. "

"The room was mediocre, uncomfortable bed, they only gave us 2 towels for the tow of as. No towels for your hands. For an 110€+ per night hotel I would expect to have the white slippers which they normally put them in the room. We had the spa included, but you had to pay extra for the bathrobe. I won’t recommend it "

"Hotel is ok, bathroom was very old, no shower cabin, installations from the 90s"

"Very nice place, good location friendly staff totally recommend Looking forward too get back soon "

"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots). Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly. Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."

"Service was good, in a quiet area, food was good. "

"The hotel is a little dated and would benefit from a refurbishment, but the staff were excellent and the breakfast was great. The location is superb, with plenty of facilities and convenient parking. Outstanding value for money too, as our stay was very inexpensive. If you’re looking for something modern and stylish this may not be the place, but for value it’s hard to beat."

"We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year. "

"Great hotel, very helpful staff, perfect location, beautiful. "

"Nice property, clean and comfortable. Staff always happy to help"

"Very nice stay good food good service "

"Everything was perfect"

"Room was cold, food cold, staff rude"

"VERY NICE PLACE.THE STAFF VERY FRIENDLY AND COMPETENT.THE SWIMMING POOL FANTASTIC.THE FOOD WAS EXCEPTIONAL.THANK YOU FOR EVERYTHING."

"The property is great and the staff is very friendly "

"No cleaning no enough food in the morning breakfast old rooms and treat you very bad "

"Toilet not flushing, mould on the walls, 2nd room didn’t even have a bed, it was a fold out couch from last century, not possible to put any items from the bar on the room, reception tried to charge us for the night which we had paid for online"

"Great hotel. Some of the staff a little abrupt but overall a great stay. "

"Nice people, good spa, good food"