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"Everything was good, except that we had no water and electricity for a few hours. "

"Good"

"Fatal que no tiene aire acondicionado "

"The staff was amazing, the food was fresh, the views were epic… a lil rough at the beginning since the instructions weren’t so clear on how to get into the property but aside from that, amazing experience. Will be back again. "

"Beautiful lake and great location, but to many stairs to climb. Rooms have no ac or have refrigerators. The staff is very nice and friendly. Overall I give them a C+."

"The hotel facilities did not look as pictured. The rooms are extremely dated, they don’t have AC or any temperature control. The property is marketed as a hotel but it looks more like a guest house. Also, the room service started before 8:00am when some of the guests are still sleeping. Food is average. "

"The breakfast was absolutely amazing, the hotel was incredible "

"Hands down one of the most beautiful hotels I have every stayed at. The grounds are exceptionally well kept, the staff are super helpful and friendly, and the views are one of a kind. The steps to climb are steep but there are many staff available to help you carry your luggage. The room was small but it didn't matter because we much preferred to spend our time exploring the property. The dinner was delicious and we also loved swimming in the lake. I cannot preface enough that this hotel is a MUST stay when visiting Lake Atitlan, even if just for one night. "

"Very nice hotel, beautiful garden, excellent location. Staff was very helpful and acommodating. Would stay there again. "