Staffordshire Moorlands District Holiday Rentals

"All good great place to stay "

"Could just cope for one night. It’s extremely dated, the heating was an old electric heater and didn’t really heat the room well, I was freezing and had to put layers on for bed because the duvet was very thin too. The room must have had a dog in previously, I had a really bad allergy reaction my eyes and nose were streaming and when I put my leggings on I had dog hairs all over them. The bathroom was nice but had a huge stain in the sink and some of the pipe boxing was falling off. The food wasn’t nice and very overpriced, I had a pie that had a very thin, greasy suet lid and the dish underneath was practically thin gravy with barely any meat at a very steep price of £19. I didn’t bother with breakfast however the continental was very well prepared with lots of options and catered well for my dairy free family members."

"Yes"

"This ‘hotel’ is still taking booking yet it is closed down and has been these last three months - avoid at all cost - we booked arrived to find it closed ended up at the Fenny Benton Hotel instead - very nice, good food, good hospitality, polite helpful staff "

"Excellent location and value for money. Really pleasant reception/staff in general. Great for kids "

"Room was immaculate and cozy. Breakfast was lovely and very accommodating for special dietary requirements. Owner was brilliant and very knowledgeable of local area and excellent recommendations. Great location for Alton Towers. Will definitely stay here again. "

"Worked brilliantly for a family celebration base! Lots of social space for games etc."

"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "

" Got to the hotel and the grounds were strewn with rubbish. We couldn't access the hotel and could not find any staff. All the lights were off and all the doors were locked and it looked abandoned. We tried for half an hour to gain access and kept ringing the provided phone number but no one answered. Another two guests were in the same situation and eventually we all had to leave and find alternative accommodation! Now Im being told that the manager wont provide authorisation for a refund! Total SCAM! Will be giving Hotels.com 14 days to sort this out, as per the rules of my bank RBS, and then it will be reported as fraud "