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"Absolutely incredible hotel! Best for families. Food was awesome "

"The room was very nice and the staff was wonderful"

"Good"

"Weed smell all night checked out couldn’t breathe left early didn’t get refund "

"The room was fairly clean there was some paint chipping in the bathroom and cracks on some of the walls . The beds were very comfortable and the Breakfast was ok the pool area was a little dirty and hair everywhere. The staff was very nice and friendly. Very quiet at night for a packed hotel. Overall a pleasant stay for a weekend vacation."

"The hotel is well located in downtown Cleveland. Close to everything you need and convenient to the rock ‘n’ roll Hall of Fame. The restaurant is excellent fresh food creative recipes. The bar staff is super friendly. The rooms are small, but well appointed offering comfortable beds, and appointed bathrooms. I recommend."

"“Free parking” is only free for 1 night. Shuttle stops running at 12am"

"Outstanding in every way! Staff was exceptional; front desk, valets and restaurant servers were all among the best I've ever met. Hotel and rooms were clean, modern and luxurious-they put a lot of money into refurbishing the place and it shows. We had breakfast at Mowery's- great selection and fantastic food. We were celebrating my dad's 90th birthday and they really made him feel special. Top notch operation from top to bottom. Perfect location if you're visiting the Jack Casino or anywhere downtown. We will definitely be going there again. "

"Elevators have seen better days. 5th floor hallway was leaking water like crazy and reeked of weed. Room was filthy, window was cracked and could barely see through it from never being cleaned. Its like it was condemed but stayed open. "