"Hallways and elevators were very dirty. Carpet tiles in hallways were coming up. Room was clean, but dated. Beds were surprisingly very comfortable. Pool and hot tub heaters both broken and seem to have been broken for a long time, as algae was growing in the pool after we were told we could try swimming if we wanted (kids wanted to try, didn’t do more than dip their toes in). Check-in is weird. Phone at the desk to call when you want to check in. They did come right away, but it feels weird. Cameras in your face everywhere made it feel like we should be worried about safety. We did not bother with breakfast. We were too scared to see what it would look like. We only stayed for one night on our way to a sports event in Medford. We chose this hotel specifically for the pool. We received a $25 credit from Expedia for the pool being down. Would not stay here again. "