Tazewell County Holiday Rentals

"Breakfast was basic hotel food. Room need better lighting "

"The facility is in need of an update but the staff was very friendly. "

"Excellent service throughout the resort. Front Desk staff was amazing, staff handling Breakfast was great. Thank you"

"The room was great. The breakfast was good."

"We paid for 5 studio suite rooms, but upon arrival the weather was very bad. A tornado took the power out. Of course there was no blame to the hotel. Our keys would not be able to work and therefore we couldn't check in. We were told by the kind staff on site to contact the managers or to leave my number and they would reimburse us for the rooms. 3 days passed and I did not receive a phone call so I called. I spoke to a very rude manager and was basically treated like I was bothering her with my questions as to how I can go about getting a refund. She obviously didn't know or was having a bad day and took it out on me. No problem... except that you are in the hospitality business and I have a choice where I want to receive that hospitality. Therefore 1 star review and I will contine to file a claim until I receive my money back."

"Overall, our stay was good. The only complaint I have is updating the rooms with more outlets to plug in all the technology most people travel with. My wife and I had cellphones and work laptops but the room did not have enough plugs for charging while we worked. The rooms were clean and casino restaurants were only a short walk across the parking lot. I enjoyed my visit and look forward to returning soon."

"This property was rated good and had some good reviews I was just there for the night so thought that it looked safe and clean by the pictures and reviews. It was old with lots of door and wall damage and the hallways were filthy. The room itself seemed clean enough but the condition of the doors and walls were a sign it was maybe not. One of the pillows was filthy and I found human hair everywhere."

"The room was totally out of towels. Busy place. The staff was kind despite stretched! The pool was over crowded and no towels. No smoking policy yet the halls were strong with the smell of marijuanna! So strong it came into our room at night. Stoney Creek has changed from a few years back. We’ve always liked it by River. "

"Everything was good"