"The hotel was clean and seemed to be well maintained. The facility was an older property with furniture that reflected its age. We stayed 3 nights and housekeeping cleaned our room on the second day. Our suite was like an efficiency apartment with a small but useful kitchen. The staff was friendly and helpful. The continental breakfast each day was of better quality than I expected. It offered a nice variety of good foods.
However, there was a problem with our bill when we checked out. They overcharged us almost $500.00. The manager was cordial in discussing the situation with me, but it took them twelve calendar days to correct their mistake and refund the money to us. The problem arose from us changing our plans and wanting to stay one more night. The agreement for the additional day was handled verbally with the person at the front desk relaying messages between the manager, who was in another room, and me. I should have asked to speak directly with the manager. Also, it might have helped to get the changes in writing.
I would stay at this hotel again, but I would examine the final bill very carefully before checking out."
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