Hotels with shuttle in U.S. Virgin Islands

"I was really disappointed with my stay. The hotel is very run down and clearly not well maintained. There’s no restaurant on site, which was inconvenient, especially after a long day. To make matters worse, the vending machine was broken, and the ice machine wasn’t working either. Overall, it felt neglected and not worth the price. I wouldn’t stay here again."

"Beautiful views"

"It was a beautiful and lovely resort. Extremely clean with breathtaking views. The breakfast buffet that was included was also very good. All staff extremely kind and helpful. We enjoyed the beach, pool, golf and the spa."

"Very clean and accommodating "

"The room was clean! A little outdated and needs some minor to moderate TLC. The staff was amazing and very helpful!! The only issue I had is the lack of food options available in the area near the hotel. The hotel has so much potential and needs an owner who cares about the property. When that happens, the hotel will easily become 5 stars. The restaurant on the property closed down a year ago and needs to be revamped. "

"We chose this hotel last minute after missing our flight. One more night in St Thomas vs returning to snow? Ok!!! The room was great, the view from our room as well as around the resort was very nice. The location is a 10min walk into everything Charlotte Amolie has to offer. Our stay was quiet and pleasant. "

"The staff were pleasant "

"Beautiful property & friendly staff! Lover staying here with our family of 4! Lots of amenities."

"I genuinely don’t understand how this hotel manages to stay in business. From the moment I checked in, it was clear that this place is long overdue for a complete overhaul—starting with the room bathrooms, which were an absolute disaster. Poor water pressure, inconsistent drainage, flushing that looked like they hadn’t been updated (or properly maintained) in decades made even the simplest routines frustrating. The rooms themselves felt stuck in another era—and not in a charming, vintage way. Everything was dated, worn, and tired, giving off the impression that upkeep is the last thing on management’s priority list. It’s one thing to have an older property, but it’s another to neglect it entirely. What truly made the experience worse, though, was the staff. Most of the cleaning and maintenance crew were not only unprofessional but outright rude and intrusive. It felt like there was zero respect for privacy, and interactions were consistently uncomfortable. We had a flooded bathroom with a poorly draining shower and the maintenance crew asked us what we did to it vs. acknowledging that the bathroom was broken from the get go. The only exception was one older, white-haired staff member who was kind, respectful, and seemed to actually care—unfortunately, they were the lone bright spot in an otherwise unpleasant stay. Overall, this was a disappointing and frustrating experience from start to finish. I would strongly advise anyone to just go to another island! "