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"The room we booked said that it was supposed to sleep 6. We planned on putting two people on the pull out bed, but when we pulled it out it was only a single sized mattress at best. We called the front office (which we had to do by Googling the number and calling from our cell). They ended up giving us a second rooms few doors down so we’d have an extra bed. It worked out, but it’s definitely false advertising. They didn’t offer breakfast, but they said they could get a discount at the restaurant next door. We showed up and told them we were from the motel. The restaurant wouldn’t give us the discount until we showed them the coupon the motel was supposed to have sent us, we didn’t ever receive an email. We had to go back over to the motel to get the coupon before they would seat us. Not a huge deal, but annoying. Then we weren’t offered the whole menu with our coupon, there were a lot of things that didn’t apply. In the end, I’m not sure how much the coupon actually saved us."

"Rooms were somewhat small and dated, but very well-kept and an excellent value."

"Breakfast was good. Hot tub was nice and hot. Pool was great. Bed was great. "

"Room was terrible. Ac unit sounded like a Mack truck. The bathroom doors were extremely heavy to move (disabilities room). Cracks in shower tile. No hot water in one sink. Extended shower head was placed 7 feet in shower (disabled room)."

"Room was well appointed and clean. Very well supplied as well. Breakfast was OUTSTANDING. We loved the wonderful service and the smiles and friendly exchanges our server provided. Having less contact of our food with others was a definite plus! Home made cinnamon rolls were very good as well. Plentiful food options. Clean facility - pleasantly surprised. Great feedback when told desk clerks about a couple room repairs we noticed. Definite plus was a provided shower mat - this is unusual and appreciated as traveling as an older couple and slipping is a concern. We will definitely stay again if we are in the area!"

"The comfort inn in vernal is in an older building that needs some maintenance, but that isn’t the problem with the hotel. The real issue is the staff. They are either incompetent, lazy, just don’t care, or more likely a mixture of all the above. Of my multiple day stay, the front desk was only manned twice. The breakfasts were poor - for example, the sausage had immense amounts of salt in it that it was inedible- and the same food was served every day. The housekeeping was abysmal - as the rooms were quite dirty - mold in the bathrooms, visible dirt and particulates on the carpet, stained chairs, furniture dusty, and what appeared to be snot on the remote. Broken doors, walls that needed painting, furniture that needed replacing, amongst other things showed that the maintenance staff was nonexistent or just incompetent. The worst part was that after a few days in the hotel bed was that I developed a rash on my side that I slept on - really quite gross when I think what must have been making that rash. The only shiny light was that the rooms were cheap - but, as the saying goes, you get what you pay for."

"The room was clean and what we expected for the price. The mattress felt like it was made of concrete."

"Easy, quiet, very nice room and bed!"

"The staff was extremely helpful at checkin. My husband used a wheelchair and walker. I called ahead and ask for a room that minimized walking. They upgraded us to a suite that provided space for the wheelchair and walker. I took issue with some of the cleaning. Counter tops and the table had food spots on them. Breakfast had a nice selection of hot items as well as pastries, yogurt, fruit, etc. The HVAC unit in the bedroom was VERY noisy and in need of repair."