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"Needs new management ! Was placed in the wrong area & the food just the worst "

"Overall, great trip but felt additional instructions would be helpful. I ran out of toilet paper, and needed more towels but no number to dial for service,and had to go out to find someone. The blue towels in the room, I didn't realize those were the pool/beach towels since we only had 2 white towels. I also didn’t know it’s a carnival cruise drop off and they get some amenities as well, like at the beach. The biggest one was the elevator, my room was on the 3rd floor and I had my 80 yrs old mom with me, Lucky she was able to go up and down the stairs but when I asked for a room change, no luck and basically I need to be sure to add notes like that in any future bookings."

"The room conditions need some improvement. I reported twice an excessive toilet leak, coffee maker inoperable and the telephone didn’t work. These issues were not resolved. The refrigerator was only stocked once upon arrival."

"Amazing food delicious "

"Muchas cucarachas en el área del restaurant "

"Very good!"

"Excelente lugar. Un trato unico de parte del personal. Cerca de todo. "

"Everything"

"Best hotel and staff was great "