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"Clean room and very friendly staff always willing to help with anything you want. Convenient location with few groceries around. "

"Good service and location "

"Nice room inside Itchen Kala"

"This hotel steps away from Ichan Kala was a really good choice for us. Facilities were new and comfy, staff wasn't always attentive and helpful, and breakfast was delicious."

"Excellent hotel, very kind and accomodating. Breakfast was nice with great view. "

"This is a new hotel that is spick and span. It is situated on a quiet alley off a major street, so rooms are quiet while shopping is close. The staff is very helpful courteous, and accommodating. "

"The Arkanchi Hotel is perfectly located inside Ichan Kala, just steps from Khiva’s main sights. Rooms are clean, comfortable, and air-conditioned, and the rooftop terrace offers beautiful sunrise and sunset views. Staff are friendly and very helpful, making the stay feel personal and welcoming. Breakfast is good, though a bit simple, but the overall experience is fantastic. Highly recommended for anyone wanting to stay inside the old city."

" I had a truly wonderful stay at this hotel. From the moment I arrived, the staff was exceptionally kind, professional, and attentive. The check-in process was smooth and efficient, and I was warmly welcomed by the receptionist, who provided all the necessary information and handed me the key to my room. The room itself was clean, comfortable, and equipped with reliable Wi-Fi — perfect for both rest and work. Breakfast was served from 7 to 10 a.m., offering great flexibility for early risers and late sleepers alike. Although the hotel does not have a gym, the excellent service more than made up for it. The receptionist kindly arranged a taxi for me and even scheduled a wake-up call at 6 a.m., which was right on time. I truly appreciate the high level of hospitality and care shown during my stay. I would definitely choose this hotel again in the future. Highly recommend"