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Reviews of Motel 6 Farmington Hills, MI - Northwest - Farmington Hills

2 out of 5
Motel 6 Farmington Hills, MI - Northwest - Farmington Hills
38300 Grand River Ave, Farmington Hills, MI

Reviews

5.6
Rating 10 - Excellent. 32 out of 250 reviews" "
Rating 8 - Good. 51 out of 250 reviews" "
Rating 6 - Okay. 56 out of 250 reviews" "
Rating 4 - Poor. 45 out of 250 reviews" "
Rating 2 - Terrible. 66 out of 250 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Adriano

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr,2024
Hi Adriano,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 4 Apr,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Raymond

Travelled with pets
Liked: Cleanliness, staff & service
Close to fast food and stores
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on 28 Aug,2023
Hi Raymond,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Brian, Davisburg

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything worked out perfectly. Inexpensive. room was clean and staff was very hellpful and friendly. No complaints.
Stayed 1 night in May 2023
Response from Nancy Y. on 14 Jun,2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Kaiden

Liked: Cleanliness
Stayed 5 nights in May 2023

2/10 Terrible

Blayne

Disliked: Cleanliness, property conditions & facilities
Floor was dirty, found a sock under the bed, no microwave, old busted up furniture, door was leaky and rain came through the bottom of the door, along with the debris from outside. Horrible.
Stayed 1 night in May 2023
Response from Nancy Y. on 23 May,2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Excellent

Ronin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place at great price
Stayed 1 night in May 2023
Response from Brand Experience Team on 15 May,2023
Hi Ronin,Thank you for the perfect rating!!Lilith#Team6

8/10 Good

iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Dustin

Stayed 1 night in Apr 2023

2/10 Terrible

Lawrence

Stayed 1 night in Apr 2023

2/10 Terrible

Rodney

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We had no hot water in the room, the bathroom sink would not drain and the TV would not even turn on. The room smelled so bad of cigarette smoke we had to wash all our jackets after our stay. Disgusting!
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on 27 Mar,2023
Hi Rodney,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 2 Mar,2023
Hi Daniel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Darrell

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023
Response from Brand Experience Team on 2 Mar,2023
Hi Darrell,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
No internet, got a failing grade because I couldn’t do my homework
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 2 Mar,2023
Hi Teresa,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

4/10 Poor

Kimberly

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Shower doesn't work and neither does the heater. There is a terrible smell, and if I had someplace else to go I would have left. But this Ice Storm has all the rooms booked everywhere. Never coming back.
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 2 Mar,2023
Hi Kimberly,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was pleasant. Room was clean. Everything worked. Heat could have been warmer.
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 2 Mar,2023
Hi Bernadette,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

4/10 Poor

Nikki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Stay
Horrible stay. First room I was given smelled horrible. It smelled like a ton of lemon scented cleaner trying to cover pet odor and the TV did not work. The second room I was given did not have the horrible smell. The sink is clogged and does not drain. Front desk called to complain about me using the shower. The bed is so uncomfortable it felt like I was sleeping on the floor.
Stayed 1 night in Jan 2023
Response from Nancy Y. on 19 Jan,2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Nancy Y. on 19 Jan,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Alberto

Stayed 1 night in Dec 2022
Response from Nancy Y. on 19 Jan,2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Kaitlyn

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
You and them took my money i paid for a hotel room formy daughter and her children. The room and blood stains and was so dirty she couldnt have her kids sleep in. I tried talking with and them about a refund but nothing was done because of the it will be thw last time i use expedia.
Stayed 1 night in Oct 2022
Response from Nancy Y. on 1 Dec,2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Nancy Y. on 1 Dec,2022
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

DAVID

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Brand Experience Team on 4 Oct,2022
Hi David,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

jerome

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for what I needed it for the hotel was just fine
Stayed 1 night in Sep 2022
Response from Brand Experience Team on 4 Oct,2022
Hi Jerome,We’re glad you enjoyed your stay! Come back real soon.Lilith#Team6

10/10 Excellent

Weiling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022
Response from Brand Experience Team on 4 Oct,2022
Hi Weiling,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Justin

Liked: Staff & service, room comfort
Fine
The place is fine. A little run down but it’s whatever
Stayed 1 night in Sep 2022
Response from Brand Experience Team on 4 Oct,2022
Hi Justin,We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The air didn't work and the bed was flimsy and very uncomfortable. I ended up leaving an hour after i bought the room
Stayed 1 night in Sep 2022
Response from Brand Experience Team on 4 Oct,2022
Hi Daniel,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

6/10 Okay

Sreenu

Liked: Cleanliness
Stayed 3 nights in Aug 2022
Response from Brand Experience Team on 4 Oct,2022
Hi Sreenu,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 4 Oct,2022
Hi Ian,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

8/10 Good

Douglas

Business traveller
Liked: Staff & service, amenities
Good people
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 4 Oct,2022
Hi Douglas,Thank you for positively rating your stay!Lilith#Team6

4/10 Poor

Chaudhry Muhammad

Travelled with family
Disliked: Amenities, property conditions & facilities
All the drugees were around, ppl walking naked, didnt feel safe
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 4 Oct,2022
Hi Chaudhry,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

JARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Jul 2022

2/10 Terrible

Jason

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and ran down. Someone was trying to get in my room at 3am.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on 5 Jul,2022
Hi Jason, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

6/10 Okay

Ian

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2022
Response from Brand Experience Team on 5 Jul,2022
Hi Ian, Thank you for positively rating your stay! Lilith #Team6

4/10 Poor

Xin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smell bad and no tv
Stayed 1 night in May 2022
Response from Brand Experience Team on 18 May,2022
Hi Xin, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

2/10 Terrible

Brittney

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
It was fine
It was okay for us he price
Stayed 1 night in May 2022
Response from Brand Experience Team on 18 May,2022
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
its good for the price
the room was comfortable and clean the office was clean. few concerns were room has no phone in the room the front desk will have to relay any messages to the room.
Stayed 3 nights in Apr 2022
Response from Brand Experience Team on 18 May,2022
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Maz K. #Team6

6/10 Okay

Richard

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Ad hotel
Let's see the toilet leaked there was no fan in the bathroom and the service was not that good had to ask for clean towels just to get them it also had a real bad patch of job on all the walls
Stayed 3 nights in Mar 2020
Response from Nancy on 16 Apr,2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Will not recommend to anyone. Property needs to be updated ASAP!!!
Stayed 1 night in Mar 2020
Response from Nancy on 16 Apr,2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
Floor and bed spread were gritty bed leg was broken shower head was loose and pointed to wall internet wasnt strong enough to stream netflix TV had static on all channels Price was great, plenty warm, bathroom was clean
Stayed 1 night in Feb 2020
Response from Nancy on 16 Apr,2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

6/10 Okay

Jess, Novi

Disliked: Amenities, property conditions & facilities
The parking lot and the entire place looks run down. And uncomfortable pillows and the water pressure was just ok.
Stayed 1 night in Feb 2020
Response from Brand Experience Team on 18 May,2022
Hi Jess, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 Okay

Verified traveller

The initial room I was in did not have heat and the key didn’t work!
Stayed 2 nights in Feb 2020
Response from Brand Experience Team on 18 May,2022
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

10/10 Excellent

kourtney

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2020
Response from Brand Experience Team on 18 May,2022
Hi Kourtney , Thank you for the perfect rating!! Maz K. #Team6

4/10 Poor

Mike, Fl

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This place was very run down.The room was dirty and smelled. The mattress was terrible. The tv had lines going through the screen. Look elsewhere!
Stayed 1 night in Feb 2020
Response from Brand Experience Team on 18 May,2022
Hi Mike, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was not very clean. Stains on the walls. Toilet had urine stains amongst other unidentifiable stains. Towels did not seem
Stayed 1 night in Feb 2020
Response from Brand Experience Team on 18 May,2022
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz #Team6

4/10 Poor

SarahPrice, Detroit , Mi

Disliked: Staff & service, amenities, property conditions & facilities
They put me in a dirty room . Dirty sheets , blanket stained , room smelled like mildew . Stained chair . Heat blow cold air , Door had gaps where you see daylight and felt air shooting through it . Most important was dirty & saw a bug. Plus sink water stayed super cold no matter what direction you turned it .
Stayed 1 night in Feb 2020
Response from Brand Experience Team on 18 May,2022
Hi Sarah Price , Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Brand Experience Team on 18 May,2022
Hi Traveler, Thank you for positively rating your stay!! Maz K. #Team6

10/10 Excellent

Daron, Lexington

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because there was no additional fees for my dog. Convenient location to the dog show!
Stayed 4 nights in Jan 2020
Response from Brand Experience Team on 18 May,2022
Hi Daron, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

6/10 Okay

oneniter, detroit

Business traveller
Liked: Cleanliness, staff & service
It was ok - i just needed one night inexpensive. No microwave or coffee in room, but tim hortons and taco bell are right across the street .
Stayed 1 night in Jan 2020
Response from Brand Experience Team on 18 May,2022
Hi Traveler, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. Maz K. #Team6