Reception

Reviews of Ibis Brussels Groot Bijgaarden

3.5 out of 5
Ibis Brussels Groot Bijgaarden
E40 RICHTING GENT, Dilbeek

Reviews

8.2

Very good

Rating 10 - Excellent. 8 out of 28 reviews" "
Rating 8 - Good. 17 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edmund, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like - clean and convenient. Dislike - hard to find.
Stayed 1 night in May 2024
Response from Jana on 15 May,2024
Dear Edmund, Thank you for your feedback. We are happy you were satisfied about your stay. Concerning the way to find the hotel, do you have any suggestions which can improve this? Thank you. Kind regards,

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Brand new modern hotel. Room was very nice,bed comfortable It’s nice to have food places right around the corner
Stayed 1 night in Jul 2023
Response from Jana on 29 Jul,2023
Dear Romana, thank you for scoring us 10/10! We are very happy to see you have had a great stay with us. Kind regards,

10/10 Excellent

Rafal

Stayed 1 night in Jul 2023
Response from Jana on 25 Jul,2023
Dear Rafal, thank you very much for scoring us 10/10! We are happy to hear you had a great stay with us. Looking forward to welcome you in the future. Kind regards

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Parking available, safe area, very nice staff. Although housekeeping needs to change sheets more often.
Stayed 5 nights in May 2023
Response from Jana on 30 May,2023
Dear Tina, thank you for your feedback. We are happy to hear you were happy about the parking, area and the staff. Concerning the sheets, we are changing it every 3 days. If you should require it more often, please inform reception. Kind regards, Jana, Guest Relations

2/10 Terrible

Alex

Stayed 1 night in Apr 2023
Response from Jana on 1 May,2023
Dear Alex, So sorry to see that you were not satisfied about your stay in the hotel. Could you provide us more information to know what we can improve? Kind regards, Jana, Guest Relations

8/10 Good

Ansoumane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ibis GB on 27 Mar,2023
Hello, thank you for your positive review . We look forward to your next visit.Monalisa- Guest Relations.

8/10 Good

ALFREDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Jana on 13 Mar,2024
Dear Alfredo, thank you very much for your feedback. We are happy to see everything went smoothly during your stay. We're looking forward to welcome you next time. Kind regards,

8/10 Good

Steinar

Stayed 4 nights in Feb 2024
Response from Jana on 13 Mar,2024
Dear Alfredo, thank you very much for your feedback. We are happy to see everything went smoothly during your stay. We're looking forward to welcome you next time. Kind regards,

8/10 Good

Wim

Stayed 1 night in Dec 2023

8/10 Good

Fabien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, emplacement au bord du ring : pas terrible mais pas de bruit dans la chambre 👍
Stayed 1 night in Nov 2023
Response from Marissa on 29 Nov,2023
Dear FabienThank you for your wonderful review. We are happy that you enjoyed your stay!Ibis Groot-Bijgaarden

8/10 Good

Christian

Stayed 1 night in Nov 2023

8/10 Good

k.a.w.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

adrien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jana on 20 Nov,2023
Beste Adrien, bedankt voor uw feedback. Fijn te horen dat alles naar wens is geweest. Met gastvrije groeten

10/10 Excellent

Céline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Front office on 28 Sept,2023
Thank you Céline for your wonderful review. We hope to see you back soon!Team Ibis Groot-Bijgaarden

8/10 Good

Michael, Beromuenster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jana on 29 Aug,2023
Dear Michael, thank you for scoring us 4 out of 5! Kind regards,

8/10 Good

E.C.

Stayed 1 night in Aug 2023
Response from Jana on 25 Aug,2023
Dear E.C. Thank you for scoring us 8 out of 10. We are happy to hear you had a great stay with us. Kind regards,

6/10 Okay

Luigi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At 4 o' clock in the night the fire-alarm started, maybe someone smoking in his room, but there was none at the reception to ask if it was a real or a false alarm. Located at the edge of the highway is good for an intermediate stop of a long trip by car
Stayed 1 night in Jul 2023
Response from Jana, Guest Relations on 9 Jul,2023
Dear Luigi, thank you for sharing your feedback. Our apologies for the inconvenience caused. They were resetting the alarm on that moment, luckily it was not a real one. Kind regards,

8/10 Good

Kristof

Stayed 1 night in Jun 2023
Response from Jana on 26 Jun,2023
Dear Kristof, thank you for your great review. We are happy to hear you have had a nice stay!Kind regards,

10/10 Excellent

Gerrit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jana on 26 Jun,2023
Dear Gerrit, thank you for your fantastic feedback. We are happy to hear you have a great stay with us. Kind regards,

8/10 Good

Søren

Stayed 1 night in Jun 2023
Response from Jana, Guest Relations on 8 Jun,2023
Dear Søren, thank you for your feedback. We are happy to hear everything went smoothly during your stay. Kind regards, Jana

8/10 Good

Kadir

Stayed 3 nights in Apr 2023
Response from Jana on 30 May,2023
Dear Kadir, thank you for your nice feedback. Kind regards, Jana, Guest Relations.

4/10 Poor

A

Business traveller
Disliked: Room comfort
Te eenvoudig, net maar slechts 1 soort kussen, te laag waardoor je slecht slaapt. Vloerzeil koud aan de voeten, niet prettig. Alleen koelkast bij receptie voor wat drinken, noodgedwongen naar Tankstation voor meer keuze. Beperkte ontbijtkeuze voor de 18 euro die je betaalt.
Stayed 1 night in Apr 2023
Response from Jana on 24 Apr,2023
Goedemorgen, bedankt voor uw feedback. We vinden het jammer te horen dat uw verwachtingen niet voldaan werden. Betreffende de keuze van onze drankjes, de drankkaart voldoet aan de ibis standaarden. Het klopt dat we in het hotel zelf geen voedingswaren beschikbaar hebben, maar daar is onze shop een prima oplossing voor. Betreffende het ontbijt ben ik benieuwd welke items u extra had gewenst. Op die manier kunnen we bekijken hoe we kunnen blijven verbeteren. Met vriendelijke groet,

10/10 Excellent

Jonas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neues und modernes Hotel
Sehr schönes und modernes Hotel. Er kürzlich eröffnet. Das Zimmer ist etwas klein aber sehr gemütlich und vollkommen ausreichend. Das Frühstück kann ich nicht bewerten da ich es nicht dazu gebucht habe. Der Wasserdruck in der Dusche könnte etwas höher sein aber ich kann den Aspekt des Wasser sparen schon verstehen. Parkplätze sind vorhanden. Das Hotel ist direkt an der Autobahnraststätte also Ist man nur mit PKW flexibel das sollte man bedenken.
Stayed 1 night in Mar 2023
Response from Ibis GB on 30 Mar,2023
Hello Mr. Jonas, Thank you very much for your review, we appreciate your kind words. We hope to welcome you back at the Hotel very soon. Have a lovely day! Monalisa - Guest Relations.

10/10 Excellent

Jennefer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new and super clean hotel. Parking is excellent and good breakfast. Price/quality is very good. I would definitely stay here again.
Response from Ibis GB on 28 Mar,2023
Hello Mrs. Jennefer, thank you very much for writing such a wonderful review of our Hotel. We look forward to welcome you again soon . Monalisa- Guest Relations.

10/10 Excellent

Lydia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Feb 2023
Response from Ibis GB on 7 Feb,2023
Hello, thank you for staying with us. Please come back and visit soon. Monalisa- Guest Relations.

10/10 Excellent

BIEN AIME

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle endroit admirable
Un hotel tres propre sécurisé rien a dire j'admire l'endroit
Stayed 1 night in Jan 2023
Response from Ibis GB on 7 Feb,2023
Hello, thank you for your review. Looking forward to your next visit. Monalisa - Guest Relations.

8/10 Good

stephane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel tout neuf bien placé a 15 mn du centre de Bruxelles. Gros avantage parking gratuit sur place y compris pour les VU. Petit bemol le service... nous sommes restés 2 nuits et navons pas eu le reassort the cafe sucre ds la chambre le 2e jour .... il a fallu demander mais navons obtenu que 2 malheureux sachets de thé loin du reassort total...
Stayed 2 nights in Jan 2023
Response from Ibis GB on 17 Jan,2023
Hello and thank you for staying with us .We are sorry to hear that your coffee/tea packets were not refilled on your second night stay . We appreciate you bringing it to our attention, our staff and housekeeping have been informed to carefully take care of details like this.We hope you will come back and visit us again!