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Reviews of Hotel Samrat

3 out of 5
Hotel Samrat
Old Collectorate Road, Near Vegetable Market, Diu, Daman and Diu

Reviews

6.4
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Yogesh Sharma on 4 Aug,2019
Dear sir, thanks for your valuable feedback

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Yogesh Sharma on 4 Aug,2019
Dear sir, thanks for your valuable feedback

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad service not to come here not satisfied with service property is old and rooms are not good
Stayed 1 night in Apr 2019
Response from Surendra Chauhan on 8 May,2019
Dear Sir, Thanks for your valuable feedback.

10/10 Excellent

utpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Surendra Chauhan on 8 May,2019
Dear Sir, Thanks for your valuable feedback.

4/10 Poor

Vivek

Location of this hotel is not at all good because srounding areas are old third class market where drunk people can be easily found. Plus the price listed on hotels.com is too high because washrooms were not 100% clean. You can easily found stains of PAAN on bathroom floor. Rooms were badly smelling while we took room and requested 3-4 times to put room spray. On the top of that hotel staff have given 3-4 rooms to a walking Gujarati family those have created lot of noise at floor. They were senseless and unnecessary knocking our room doors. I had to complaint almost 5-6 times to get this stop. Even though till mid night 3am those idiots were knocking our rooms. I believe they must be drunk. Hotel staff must think twice before giving room to any such guest. This has compromised quality and ruined our charm on vacation. Which is why I have decided to early check out next day. Food taste was good but service is very slow. Even while in restaurant staff was not paying attention to guest waiting for meal but keep on busy in serving liquor to other guest. i would not recommend this property to any guest.
Stayed 2 nights in Nov 2018
Response from Yogesh U on 5 Dec,2018
Dear Sir, Thanks for your valuable feedback.