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Reviews of Auberge Boulaos

3 out of 5
Auberge Boulaos
Zone Idustrielle Sud, Djibouti

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 3 out of 14 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amjad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service I ever had
The service is more than perfect the stuff are very nice and cooperative They have free drinks all the time as much as you want they have transportation anywhere anytime The location is a little bit far from the down town but The room a little bit small and simple
Stayed 4 nights in Feb 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, horrible location
Hotel is within a solid walk of the airport, or you can pay 20USD for a taxi, or try to ‘contact hotel using info in booking confirmation’ for a shuttle....but your phone doesn’t work. Pro: very clean, kitchenette for guests. Close to supermarket. Con: horrible, festering neighborhood (very common in Dji), very basic breakfast.
Stayed 4 nights in Feb 2020

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
The reception team were very friendly and offered us breakfast upon our arrival - we got there around 7 am. Our room was ready earlier than the 12 pm check in time, which was much appreciated. The hotel has a free car service, but you must give them around 30 minutes notice. We did this but after an hour and 15 minutes waiting, we ran out of time to use the car to go into Djibouti City. The rooms are basic and you need to ask for the air conditioning to be turned on, but a decent hotel for one night.
Stayed 1 night in Jan 2020

2/10 Terrible

A, Vancouver

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we showed up to the property, they were fully booked even though we booked our room through Expedia already. They bought us to another hotel (same brand) but it was far away and we had booked Auberge Boulaos to be close to the airport. Expedia didn't do anything to help either - called them to help us rebook but they had to confirm everything with the holel & we were stuck waiting for over an hour. Such a waste of time. TERRIBLE place - don't book! You won't have a room.
Stayed 1 night in Sep 2019

6/10 Okay

Aneirin

Liked: Cleanliness, property conditions & facilities, room comfort
Cheap (relatively) and cheerful
The free airport shuttle is very useful when arriving in Djibouti. The hotel is clean and the breakfast is very good in fact (croissant, pain au chocolat and pain au raisan, with some bread, jam and an egg). Tea, coffee and hot chocolate available for free whenever you want it. We did however face the issue when checking out that we had paid online in advance but they didn't accept that and wanted to be paid in cash. We argued that we should have to pay twice but they wouldn't let us leave unless we paid again and they promised to issue a refund for the online payment. All of this nearly made us miss our flight but luckily we got away in time and they did end up refunding us after paying a second time - beware, they will not accept any USD dated prior to 2006 (it doesn't just apply to the $100 notes).
Stayed 1 night in Mar 2019

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Djibouti City
Staff works really hard to make your stay pleasant. Breakfast should be upgraded but it is plentiful with pastries, a hard boiled egg, juice and tea/coffee. More food choices would be appreciated. There is no elevator, but the bags are carried to your room. Airport shuttle is on time and helpful. For the cost, it is certainly worth it.
Stayed 1 night in May 2019

10/10 Excellent

Suresh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent and always smiling and ready to provide guests with maximum information and assistance. Transport is freely available to take guests anywhere they need to go. However, the location - an untarred and dusty road- and difficulty to get some food (though there is the menu of a nearby restaurant) remains a negative point. At least the Auberge should have provided with a dispenser that sells soft drinks and some basic food.
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

2/10 Terrible

JCYP1115

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty and no fresh water for shower, only salt water provided
Stayed 2 nights in Jan 2019

8/10 Good

Aneirin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Djibouti...
The people in the hotel were really nice and friendly - with a free airport shuttle and even dropping us off into town centre, they were very happy to help in any way. The hotel is very clean and tidy but the room was slightly cramped (had to move the bed to get access to the cupboard for example). Bathroom door was also a sliding door that didn't slide much/very well.
Stayed 1 night in Jan 2019
Response from felicite kissangou on 16 Jan,2019
thank you for your remarks we will try to improve the negative points

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super personnel avec service de chauffeur gratuit très apprécié. Par contre problème sur le prix de la chambre différents du prix annoncé a la réservation
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Transportation service and drinking water included. Good wifi. Kind service
Stayed 4 nights in Dec 2019

10/10 Excellent

Elisabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Super Hotel, mangelhafter Service
Die Unterkunft ist schön und sicher, das WiFi gut und das Frühstück inkludiert. Auskünfte auf Englisch zu erhalten ist leider unmöglich; Französisch (oder Arabisch oder Somali) ist unbedingt erforderlich. Ein Fahrer ist inkludiert, der einen z.B. vom Flughafen abholen und hinbringen kann. Allerdings ist hier vorsichtig vorzugehen: Aufgrund des Laissez-faire-Umgangs werden Abmachungen regelmäßig wieder vergessen, weshalb ich fast meinen Flug verpasste.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2019