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Reviews of La Cigale Hotel Managed by Accor

5 out of 5
La Cigale Hotel Managed by Accor
60 Suhaim Bin Hamad Street, Al Sadd Area, Doha

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 89 reviews" "
Rating 8 - Good. 26 out of 89 reviews" "
Rating 6 - Okay. 4 out of 89 reviews" "
Rating 4 - Poor. 7 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very close to west bay. Only downfall was the fact that we couldn't use the spa area as it was closed until after Ramadan.
Stayed 3 nights in Feb 2024

4/10 Poor

JOSEPH, ACHRAFIEH

Business traveller
Disliked: Amenities, property conditions & facilities
The standard is No more 5 stars hotel. Old property, not even proper shower. Struggled with hot waters.
Stayed 1 night in Feb 2024

4/10 Poor

Seyed Mohammadreza

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Older 5star hotel Location 📍 Good location in walking distance to Saad metro station and a couple of restaurants Staff 🏨 Staff are nice and polite but not very helpful, I had a couple of requests , all promised but none delivered Rooms 🛏️ Rooms are old and not 5star-clean, king bed is actually attached-twin-beds and does not feel as comfortable. You will feel space between two frames. Pillows are not comfortable. Room size is decent 🔌🔌 Power outlets are horrible, they never work and everything is loose including room electric furniture. Power broke my hair blower due to power inconsistency. There is no power outlet close to bed. 🏊‍♂️ Pool and Spa Wonderful pool and spa, very clean with a nice architecture 👨‍🍳 Restaurant Food is good, staff are not well trained and it gets forever to call them as they are never around. Price It is expensive compared to other options, recommend to choose other higher end 5 star hotel or decent 4 star with more comfortable room
Stayed 3 nights in Feb 2024

10/10 Excellent

Sadiq

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at the hotel! It's beautiful, clean, and definitely feels like a five-star spot. It's conveniently close to restaurants. The pool was very nice, the lifeguard kindly gave our one-year-old a float to enjoy it safely. The staff were super friendly, especially to our daughter. Great stay overall!
Stayed 2 nights in Feb 2024

10/10 Excellent

Harvey, Halesowen

Stayed 8 nights in Dec 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 5 star
Hotel is very old, rooms smelly, bed uncomfortable, breakfast average, but everything over pricey. For sure not 5* quality you would expect around Doha. I wouldn’t use again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Elie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good location. Facility and restaurants are good
Stayed 3 nights in Oct 2023

4/10 Poor

Eddy, Elk Grove

Travelled with family, Business traveller
Liked: Cleanliness, amenities
I didn’t like anything
Stayed 2 nights in Oct 2023

10/10 Excellent

Sony

Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doha gem
Always a pleasure to stay at this property. Location, amenities, service, food, all.top notch
Stayed 2 nights in May 2023

4/10 Poor

JOSEPH, ACHRAFIEH

Business traveller
Disliked: Property conditions & facilities
A “use to be” 5 stars hotel. This property is getting old at all levels. The shower hardly works. The staff leaves their equipments in the hallway all day long and all night long.
Stayed 2 nights in May 2023

8/10 Good

Almohannadi, Doha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2023

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend accommodation
It was very good cleanliness,the atmosphere was pleasant , friendly staff and helpful.
Stayed 8 nights in Jan 2023

6/10 Okay

MOHIDDIN

Liked: Cleanliness, staff & service, property conditions & facilities
worth it for a day relax
it was relaxing calm and quiet
Stayed 1 night in Dec 2022

2/10 Terrible

Raed

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This Hotel Does not deserve to be in VIP section because their staff is rude and has no respect to their guests
Stayed 1 night in Oct 2022

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

4/10 Poor

Rami, Astoria

Business traveller
Disliked: Staff & service, property conditions & facilities
The property is all done run down. I don’t believe it’s worth five stars
Stayed 3 nights in Aug 2022

6/10 Okay

oscar

Business traveller
Liked: Cleanliness
It used to be nicer few years ago
Stayed 3 nights in Jun 2022

10/10 Excellent

Justin

Liked: Staff & service
Stayed 14 nights in Feb 2022

10/10 Excellent

Jérôme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

moazzam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 1 night in Feb 2020
Response from La Cigale Hotel, Doha on 22 Feb,2020
Dear Moazzam, Warm greetings from La Cigale Hotel, Doha! Thank you for taking time to share your positive comments regarding our property. I am delighted that you had a wonderful experience with us. At La Cigale Hotel, Doha, we always strive to exceed the expectations of our guests and I’m glad that it reflected on your stay. Your review is very important as it inspires us to do much better. Thank you and we look forward to welcome you again on your next visit to our hotel. With kind regards, Firas Sharrouf Interim General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from La Cigale Hotel, Doha on 22 Feb,2020
Dear Valued Guest, Warm greetings from La Cigale Hotel, Doha! Thank you for taking time to share your perfect rating of our property. I am delighted that you enjoyed your stay with us. At La Cigale Hotel, Doha, we always strive to exceed the expectations of our guests and I’m glad that we met yours. Your rating is very important as it inspires us to do much better. Thank you and we look forward to welcome you again on your next visit to our hotel. With kind regards, Firas Sharrouf Interim General Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to modernise, but still a decent choice
Dated hotel, but very clean and comfortable room. Staff were very friendly.
Stayed 1 night in Jan 2020
Response from La Cigale Hotel Doha on 5 Feb,2020
Dear Mark, Warm greetings from La Cigale Hotel, Doha! Thank you for taking time to share your positive comments regarding your stay at our property. I am delighted that you had a wonderful experience with us. At La Cigale Hotel, Doha, we always strive to exceed the expectations of our guests and I’m glad that it reflected on your stay. Your review is very important as it inspires us to do much better. Thank you and we look forward to welcome you again on your next visit to our hotel. With kind regards, Firas Sharrouf Interim General Manager

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Friendly and helpful staff, good selection of restaurants to eat, great facilities.
Stayed 1 night in Jan 2020
Response from La Cigale Hotel Doha on 5 Feb,2020
Dear James, Warm greetings from La Cigale Hotel, Doha! Thank you for taking time to share your positive comments regarding your stay at our property. I am delighted that you had a wonderful experience with us. At La Cigale Hotel, Doha, we always strive to exceed the expectations of our guests and I’m glad that it reflected on your stay. Your review is very important as it inspires us to do much better. Thank you and we look forward to welcome you again on your next visit to our hotel. With kind regards, Firas Sharrouf Interim General Manager

10/10 Excellent

Fred, California

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Swiming pool and recreational areas. Very nice dinning areas and the food.
Stayed 3 nights in Jan 2020
Response from La Cigale Hotel Doha on 5 Feb,2020
Dear Fred, Warm greetings from La Cigale Hotel, Doha! Thank you for taking time to share your positive comments regarding your stay at our property. I am delighted that you had a wonderful experience with us especially highlighting your superb dining experience. At La Cigale Hotel, Doha, we always strive to exceed the expectations of our guests and I’m glad that it reflected on your stay. Your review is very important as it inspires us to do much better. Thank you and we look forward to welcome you again on your next visit to our hotel. With kind regards, Firas Sharrouf Interim General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from La Cigale Hotel Doha on 5 Feb,2020
Dear Valued Guest, Warm greetings from La Cigale Hotel, Doha! Thank you for taking time to share your rating of our property with regards to your stay. I am delighted that you provided us a decent score. However, I do hope we get to hear more from you regarding your actual experience so we know if we meet your expectations and and learn from you where and how else we can improve our service. Your rating though is very important as it inspires us to do much better. Thank you and we look forward to welcome you again on your next visit to our hotel. With kind regards, Firas Sharrouf Interim General Manager

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If any hotel deserves five star, this one does!!
I travel on business and leisure for long periods of the year. This hotel without doubt is first class. Service, food, and the gym facilitties are simply incredible.
Stayed 2 nights in Oct 2019
Response from Catherine on 31 Oct,2019
Thank you for your kind compliment, It is always our pleasure to provide a quality service and exceed our guest satisfaction.

8/10 Good

Amer, London UK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is dated and the team are good and helpful
Stayed 3 nights in Apr 2019

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
it was ok the place i nice, but i forgot my air pod at the room and when i called them after i checked out the denied having them at the hotel which really annoyed me.
Stayed 5 nights in Mar 2019

10/10 Excellent

Mira

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect We liked it so much, Thank you for everything!
Stayed 2 nights in Mar 2019

2/10 Terrible

joe

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service
i liked the location a lot. very poor manager skills.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Feb 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Steve - Reservations on 30 Oct,2018
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in qatar with the best food definetly.
Stayed 4 nights in Sep 2018
Response from Steve - Reservations on 30 Oct,2018
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Naim, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All facilities available and location is convenient.
Stayed 2 nights in Sep 2018
Response from Anwar Aboul Hosn on 3 Oct,2018
Dear Mr. Naim, Greetings from La Cigale Hotel Doha! Many thanks for your positive review; we are glad to hear that you are satisfied. We will be looking forward to seeing you again soon. Best regards, la Cigale Hotel Management

8/10 Good

T, UK

Liked: Cleanliness, staff & service, room comfort
Good location and staff
Is a mature 5 star property, showing a few signs of wear but this is overshadowed by the excellent staff. Dining options are good but expensive, some rooms suffer noise from the bar night club.
Stayed 5 nights in Sep 2018
Response from Anwar Aboul Hosn on 3 Oct,2018
Dear T, Greetings from La Cigale Hotel Doha! Thank you very much for your valuable review. We are sorry for the noise came from the bars; we will book you next time on another floor. On the other hand, we are glad that you are satisfied from our staff and the hotel in general. We will be looking forward to welcoming you again soon. Best regards, La Cigale Hotel Management

10/10 Excellent

Graham, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay for our anniversary. Easy check-in. Nice room with quality bedding for a good nights sleep. Leisure facilities incl. gym, pool, steam room, etc were exceptional. Cannot fault staff for effort and service. All in all a very nice hotel to relax.
Stayed 1 night in Aug 2018
Response from Anwar Aboul Hosn on 29 Aug,2018
Dear Mr. Graham, Greetings from La Cigale Hotel Doha! We would like to thank you for sharing your positive review with us; we are glad to hear this and we will be looking forward to welcoming you again soon. Best regards, La Cigale Hotel Management

10/10 Excellent

Sajid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Steve - Reservations on 27 Mar,2018
Dear Mr. Sajud, We thank you for your feedback & look forward to being able to serve you once again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I go to Doha again I will stay here again
Very nice hotel. Was here for a few nights and the staff knew my name very quickly. Good choice of food. Good bar on the upper floors. If I go to Doha again I will have no problem staying here again
Stayed 3 nights in Jan 2018
Response from Steve - Reservations on 27 Mar,2018
Dear Mr. John, It's our pleasure to have welcomed you at La Cigale Hotel, we thank you for your kind feedback & look forward to welcoming you once again in the future. Thank you & best regards,

10/10 Excellent

Jean-Pierre, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great .. except.. the shower head position should of aimed the opposite way instead of facing the glass door.. design
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

maher, oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hospitality , perfect customer care , perfect situation handling . Excellent satisfaction approach.
Stayed 1 night in Dec 2017

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

2/10 Terrible

Yasser

Disliked: Staff & service, property conditions & facilities, room comfort
Bad customer service .
I landed Morning around 4:00am and got to the hotel around 5;00am , the front desk was not cooperative at all and they insist to charge me for extra night because of their check in time is around 10:00am despite of they have vacant rooms , the night manger his name was very rude and dealing in disrespecting way , he said if you don't like this so don't check in and leave the hotel , so he didn't care I just landed from long trip and I was very tired , in general their customer service was bad and not professional at all ....
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elie pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel in doha
was very good
Response from Reservations on 3 Mar,2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Room comfort

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort