3 restaurants, breakfast, lunch, dinner served; international cuisine
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Reviews of voco Doha West Bay Suites, an IHG Hotel

5 out of 5
voco Doha West Bay Suites, an IHG Hotel
Al Intisar Street, West Bay, Doha

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 147 reviews" "
Rating 8 - Good. 38 out of 147 reviews" "
Rating 6 - Okay. 7 out of 147 reviews" "
Rating 4 - Poor. 8 out of 147 reviews" "
Rating 2 - Terrible. 3 out of 147 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ali

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty , and the breakfast is poor
Stayed 3 nights in Apr 2024
Response from Lucy, M on 29 Apr,2024
Dear Ali,We sincerely regret hearing that your recent stay did not meet your expectations.We truly value your feedback as we can determine our areas for improvement and thus ensure we maintain the highest quality standards for our guests. We would appreciate learning more details of where we fell short in our cleanliness and breakfast service, please do not hesitate to contact me on our hotel telephone number: +974 4495 5028 to discuss your experience.We hope to hear from you soon.Sincerely,Lucy, MLearning & Quality Manager

8/10 Good

Shaikha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, great service, the furniture need updating, overall very nice stay
Stayed 1 night in Jan 2024
Response from Lucy, M on 13 Feb,2024
Dear Shaikha,Thank you for taking the time to post your review of your recent stay with us. Kindly be assured your feedback will be taken into consideration.We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Lovely Malinawan, ALEXANDRIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Lucy, M on 11 Jan,2024
Dear Lovely,Thank you for your five-star rating of your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location..right at the heart of city
Stayed 3 nights in Dec 2023
Response from Lucy, M on 1 Jan,2024
Dear Pamela,We are very pleased to hear about your immense overall satisfaction with your recent stay with us!Thank you for choosing voco Doha West Bay Suites, we truly value your comments and welcome the opportunity to serve you again.Sincerely,Lucy, MLearning & Quality Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Arrived at 1:30pm they said room not ready and check in at 3pm came back 4:30 room was still not ready
Stayed 1 night in Dec 2023
Response from Lucy, M on 24 Dec,2023
We sincerely regret the inconvenience you experienced upon your arrival to the Hotel and the lasting negative impression this had on your overall stay with us. We really hope you will grant us another opportunity to stay with us again to make up for this disappointing stay and show you our true level of hospitality. Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Lucy, M on 21 Nov,2023
Dear Tessa,Thank you for your five-star rating of your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Tessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Lucy, M on 20 Nov,2023
Dear Tessa,Thank you for your excellent rating (10/10) here on Expedia, we are delighted to see that you experienced a successful stay with us,We hope to welcome you back soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Robert Leo

Travelled with group
Liked: Amenities
Voco hotels regularly, and this is the best I’ve stayed in by far. The staff were absolutely brilliant and couldn’t do enough for you. Friendly, polite and helpful. I genuinely can’t recommend this hotel enough.
Stayed 5 nights in Oct 2023
Response from Lucy, M on 10 Oct,2023
Dear Robert,We are very delighted to hear about your immense overall satisfaction with your recent stay with us. Thank you for giving a special mention to the hospitality service you received from our Hosts, your encouraging feedback will be shared with the team.Thank you again for choosing voco Doha West Bay Suites, we truly value your recommendation of our Hotel and hope to welcome you back soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Enoch

Stayed 4 nights in Sep 2023
Response from Lucy, M on 12 Nov,2023
Dear Enoch,Thank you for your five-star rating of your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Latifa Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Voco Doha. Everyone was very friendly and attentive. I look forward to visiting again in the future In Sha Allah. Thank you guys.
Stayed 7 nights in Sep 2023
Response from Lucy, M on 26 Sept,2023
Dear Latifa,We are very delighted to hear about your immense overall satisfaction with your recent stay with us! Thank you for highlighting the friendly and attentive hospitality service you received from our Hosts, your encouraging feedback will be shared with the team.Thank you again for choosing voco Doha West Bay Suites, we truly value your comments and look forward to welcoming you back soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

nawab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying in Qatar and Voco Hotel. We were impressed with the cleanliness of the rooms, courtesy, and kindness of the staff. Nothing was too difficult for anybody. From booking cab to church at 5am in the morning, prompt valet service to preparing delicious food for our breakfast or preparing birthday surprise for me. People who delivered outstanding service were Aicha and her whole restaurant team and Said with reception crew and the valet service team. Thank you.
Stayed 8 nights in Jul 2023
Response from Lucy, M on 27 Jul,2023
Dear nawab,We are very honoured that you chose to celebrate your birthday with us! Thank you for giving a special mention to the overall cleanliness of the hotel and the hospitality service you received from our Hosts. Your encouraging feedback will be shared with the team including Aicha and Sajid.Thank you again for choosing voco Doha West Bay Suites and for taking the time to provide your feedback, we hope to welcome you back soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Lucy, M on 17 Jul,2023
Dear Destiny,Thank you for the five star rating of your recent stay with us. We hope to welcome you back soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

chris

Stayed 2 nights in May 2023
Response from Lucy, M on 28 May,2023
Dear MohammedThank you for taking the time to post your rating on your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

ABDULLA

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Lucy,M on 1 May,2023
Dear Abdulla,Thank you for your five-star rating of your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

8/10 Good

Fathi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with a high price
Good stay and good group in reception. No upgrade at all even if you a private customer in IHG group.
Stayed 1 night in Apr 2023
Response from Lucy,M on 29 Apr,2023
Dear Fathi,Thank you for choosing voco Doha West Bay Suites and for taking the time to post your review of your recent stay with us. We regret your disappointment regarding the room upgrade. Unfortunately, due to availability, this benefit could not be made possible.We hope you will grant us another opportunity to serve you again to make up for this stay. Sincerely,Lucy, MLearning & Quality Manager

8/10 Good

Ali

Stayed 1 night in Apr 2023
Response from Lucy,M on 27 Apr,2023
Dear Ali,Thank you for your rating of your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

8/10 Good

Safina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay . Staff were lovely and friendly . Very clean , food was good too . Would recommend to friends and family 🙂
Stayed 9 nights in Feb 2023
Response from Lucy, M on 12 Mar,2023
Dear Safina,We are very delighted to hear that you enjoyed your recent stay with us. We appreciate your encouraging feedback regarding the culinary and hospitality service you received from our team.Thank you for choosing voco Doha West Bay Suites, we appreciate your recommendation and hope to welcome you back soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Lucy, M on 9 Feb,2023
Dear Dominique,Thank you for the excellent (10/10) rating on your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Chi Wen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff are so friendly and polite. It is 10min walk to Metro station and area are still developing. Uber is easy to find, Metro is very cheap.
Stayed 4 nights in Feb 2023
Response from Lucy,M on 8 Feb,2023
Dear Chi Wen,Thank you for taking the time to post your review. We appreciate your encouraging feedback regarding the hospitality service you received from our Hosts. Your comments will be shared with the team. We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Vinita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great understanding staff. Helped us with late checkout for our late flight which was great help with the little kids especially
Stayed 2 nights in Jan 2023
Response from Lucy, M on 22 Jan,2023
Dear Vinita,Thank you for taking the time to post your review of your recent stay with us. We appreciate your encouraging feedback regarding the hospitality service you received from our Hosts. Your comments will be shared with the team We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

4/10 Poor

Saeed

Stayed 2 nights in Jan 2023
Response from Lucy M on 9 Jan,2023
Dear Saeed,We sincerely regret your dissatisfaction with your recent stay with us.As per the discussion you had with our Duty Manager, the smoking of Shisha in the suites is prohibited due to the activation of the smoke alarm which as a result can activate the fire alarm for the hotel.Again, we sincerely regret your dissatisfaction with our services, however, we must prioritize the safety and well-being of our guests as well as comply with local regulations.Sincerely,Lucy M,Learning and Quality Manager

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Lucy, M on 5 Jan,2023
Dear Ali,Thank you for your rating of your recent stay with us. We hope to see you again soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Mucha, Hertford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym, pool. Perfect location at entry into the local area
Stayed 1 night in Dec 2022
Response from Lucy,M on 13 Dec,2022
Dear Mucha,Thank you for your encouraging remarks regarding your recent stay with us! We hope to see you again soon.Sincerely,Lucy,MLearning & Quality Manager

8/10 Good

MOHAMMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
Comfortable and wonderful stay
Stayed 3 nights in Oct 2022
Response from Lucy,M on 27 Oct,2022
Dear Mohammed,We are very delighted to hear that you experienced a wonderful stay with us!Thank you for choosing voco Doha West Bay Suites, we truly value your comments and welcome the opportunity to serve you again.Sincerely,Lucy, MLearning & Quality Manager

8/10 Good

MOHAMMED

Travelled with family
Liked: Staff & service, room comfort
Comfortable stay
Comfortable and beautiful stay
Stayed 3 nights in Oct 2022
Response from Lucy,M on 23 Oct,2022
Dear Mohammed,We are very pleased to hear that you had a comfortable stay with us.Thank you for choosing voco Doha West Bay Suites, we truly value your comments and welcome the opportunity to serve you again.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good
Stayed 1 night in Sep 2022
Response from Lucy,M on 2 Oct,2022
Dear Ahmad,We are very pleased to hear of your overall satisfaction with your recent stay with us!We hope to welcome you back soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice staff clean hotel
Stayed 1 night in Sep 2022
Response from Lucy,M on 27 Sept,2022
Dear Ahmed,Thank you for taking the time to post your review of your recent stay with us.We appreciate your feedback regarding the overall cleanliness of the hotel and the hospitality service you experienced. Your encouraging remarks will be shared with the team.We hope to welcome you back soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Haseeb Anwar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Lucy,M on 28 Aug,2022
Dear Haseeb,Thank you for your excellent rating (10/10) on your recent stay with us! We hope to welcome you back soon.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent choice One of the best
Stayed 21 nights in Jul 2022
Response from Lucy,M on 21 Aug,2022
Dear Ahmad,We are very pleased to hear of your overall satisfaction with your recent stay with us!Thank you for choosing voco Doha West Bay Suites, we truly value your comments and welcome the opportunity to serve you again.Sincerely,Lucy, MLearning & Quality Manager

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
The pool, jacuzzi and steam room are not great.
Stayed 5 nights in Jul 2022
Response from Lucy, M on 14 Jul,2022
Dear Kalid, Thank you for your 5-star rating of your recent stay with us. However, we do regret hearing your disappointment with our Jacuzzi and steam facilities, in spite of this, we hope to welcome you back soon. Sincerely, Lucy, M Learning & Quality Manager

8/10 Good

faisal, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like children section game
Stayed 1 night in Jul 2022
Response from Lucy,M on 21 Aug,2022
Dear Faisal,Thank you for taking the time to post your rating on your recent stay with us. We hope to see you again soon.Sincerely,Lucy,MLearning & Quality Manager

10/10 Excellent

majames

Liked: Cleanliness, staff & service, amenities
N/a
Stayed 5 nights in Jun 2022
Response from Lucy,M on 3 Jul,2022
Dear majames, Thank you for the five-star rating of your recent stay with us. We hope to see you again soon. Sincerely, Lucy,M Learning & Quality Manager

10/10 Excellent

Saif

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here and the kids club was very useful
Stayed 4 nights in May 2022
Response from Lucy,M on 3 Jul,2022
Dear Saif, We are very pleased to hear that you enjoyed your recent stay with us! We hope to welcome you back soon. Sincerely, Lucy,M Learning & Quality Manager

6/10 Okay

Sultan

Travelled with family
Liked: Staff & service, amenities
I had a booking of two rooms that I have asked over the phone to be connected. Front office were kind enough to upgrade one of the rooms to a suite. I arrived at Iftar time. the restaurant took more than 25 minutes to serve our food, however the food was good. the bathroom in the room was too small. I did not like flooring as I prefer carpet or parquet. in the last day, at 12 pm a gentleman from front desk called me to ask about my checkout time while bluntly reminding me of how nice he was to upgrade one of my rooms.
Stayed 1 night in Apr 2022
Response from Lucy,M on 24 Apr,2022
Dear Sultan, Thank you for taking the time to tell us about your experience at voco Doha West Bay Suites. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We sincerely regret to hear about the delay you experienced in our restaurant and the inappropriate manner of the Front office agent at check out. Kindly be assured this is not our accepted approach and your comments will be shared with the team to ensure consistency in our standards of service and guest courtesy. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing voco Doha West Bay Suites, we truly value your comments and welcome the opportunity to serve you again. Sincerely, Lucy Mwananshiku Learning & Quality Manager

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a long weekend to go to the MotoGP at Losail. The hotel was recently renovated and is now called "VOCO". We received a warm welcome on arrival and the staff were all friendly and helpful throughout our stay. The location of the hotel isn't too bad either- 10minute walk to DECC metro and 2 shopping centres, one including Carrefour supermarket. The room itself was spacious, had a lovely large comfy bed, wonderful view and lots of facilities including a nice coffee machine, microwave, 2 ring electric hob, saucepan, crockery and cutlery. There was also a washing machine! Breakfast was good too with a nice variety of hot and cold items. It was our first time at Doha so unable to compare this hotel to other hotels in the area, though we enjoyed our stay here.
Stayed 3 nights in Mar 2022
Response from Lucy,M on 8 Mar,2022
Dear Christine, We are very delighted to hear that you enjoyed your recent stay with us, and really appreciate you highlighting your overall satisfaction with your breakfast experience including the helpful, friendly hospitality service you received from our Hosts. Your encouraging feedback will be shared with the team. Thank you for choosing voco Doha West Bay Suites, we truly value your comments and hope to welcome you back soon. Sincerely, Lucy,M Learning & Quality Manager

10/10 Excellent

Hend

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Safe, Excellent location, They clean well but not the fine details if you so picky in cleaning like I am.
Stayed 14 nights in Dec 2021
Response from Lucy,M on 9 Jan,2022
Dear Hend, Thank you for your feedback regarding your recent stay with us. We sincerely regret to hear that the standard of cleanliness was not up to your expectations. Kindly be assured your comments have been shared with our team to look into and implement the necessary corrective actions. Thank you again for taking the time to post your review, we truly value your feedback as we are able to determine our areas for improvement and ensure consistency in our standards of service. We hope you will grant us another opportunity to serve you again to make up for this stay and show you our true level of hospitality. Sincerely, Lucy,M Learning & Quality Manager

10/10 Excellent

Olatunde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exceptionally wonderful experience right from the security to the receptionist, room service, the chef and the restaurant staff are great people. The game room was totally fun and the city view from the room is breathtaking…..
Stayed 1 night in Dec 2021
Response from Lucy,M on 31 Dec,2021
Dear Olatunde, We are very delighted to hear of your immense overall satisfaction of your recent stay with us! Thank you for giving special mention of the hospitality service you received from our various hosts, your encouraging feedback will be shared with them all. Thank you again for choosing Rabban Suites (soon to be an IHG hotel, voco Doha West Bay Suites), we truly value your comments and hope to welcome you back soon. Sincerely, Lucy,M Learning & Quality Manager

6/10 Okay

Saemah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021
Response from Lucy,M on 1 Dec,2021
Dear Saemah, Thank you for your rating of your recent stay with us. We hope to see you again soon. Sincerely, Lucy,M Learning & Quality Manager

6/10 Okay

Avohom, Ruther glen

Travelled with partner
Liked: Cleanliness
It was situated close to the mall and other dining and shopping. Room was average to slightly above average. Definitely some age and wear on the room but was in decent condition.
Stayed 1 night in Nov 2021
Response from Lucy,M on 28 Nov,2021
Dear Avohom Thank you for your feedback regarding your recent stay with us. We sincerely regret the condition of your suite. Kindly be assured your comments have been shared with our team to look into and implement the necessary corrective actions. Thank you again for taking the time to post your review, we truly value your feedback as we are able to determine our areas for improvement and ensure consistency in our standards of service. We hope you will grant us another opportunity to serve you again. Sincerely, Lucy,M Learning & Quality Manager

10/10 Excellent

Sirus

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel, staff, services, food and everything was excellent. Staff were really nice and willing to help. Impressed with their services
Stayed 8 nights in Oct 2021
Response from Lucy,M on 2 Nov,2021
Dear Sirus, We are very delighted to hear of your immense overall satisfaction of your recent stay with us! We really appreciate you giving special mention of the culinary and helpful hospitality service you received from our team. Your encouraging feedback will be shared with them all. Thank you for choosing Rabban Suites (soon to be an IHG hotel, voco Doha West Bay Suites), we truly value your comments and welcome the opportunity to serve you again. Sincerely, Lucy,M Learning & Quality Manager

10/10 Excellent

atam

Stayed 7 nights in Oct 2021
Response from Lucy,M on 3 Nov,2021
Thank you for your excellent rating of your recent stay with us! We hope to see you again soon. Sincerely, Lucy,M Learning & Quality Manager

10/10 Excellent

Preetesh, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Parents stayed here for 15 day quarantine stay. Their stay was very comfortable and quarantine food was of great quality as well. Highly recommend this hotel to everyone visiting doha !
Stayed 5 nights in Aug 2021
Response from Lucy,M on 9 Sept,2021
Dear Preetesh, We are delighted to read that your parents experienced a comfortable quarantine stay with us and really appreciate you giving special mention of the culinary service they received. Your encouraging remarks will be shared with our Kitchen team. Thank you for taking the time to post your review, we truly value your recommendation and welcome the opportunity to serve (you and) your parents again. Sincerely, Lucy,M Learning & Quality Manager

10/10 Excellent

Keerthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021

6/10 Okay

Luis, Doha

Liked: Cleanliness, amenities, property conditions & facilities
El tiempo para documentar y salir de la habitación fue demasiado largo.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Great city views, kitchenette,spacious room,comfy bed and firm matress. Food options are very limited though. Many eateries around
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 3 nights in Jun 2020
Response from Faig Mustafayev on 19 Jun,2020
Dear Sir/Madam, Greetings from Rabban Suites West Bay Doha! Could you feedback the shortage about your stay? We would like to check and correct the mistake. Regards Reservations team

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
I arrived and they didn't find my reservation. Not sure if this was a hotels.com or hotel issue...After some time they gave a room in a high floor, which was nice...but it had a welcome note for someone else and with fruits that have already gone bad...not sure how long they had been there....room was nice and comfortable but they didn't do any turndown service...we had to call for extra towels...people in reception were very nice, as well as concierge..they got us breakfast to take with us early in the morning...property is very good as well as rooms...not sure if this was an unlucky experience....only stayed one day...mixed experience
Stayed 1 night in Feb 2020
Response from Hotel Manager on 16 Jul,2020
Dear Valued Guest Thank you for taking the time to share your review following your recent stay at Rabban Suites West Bay - Doha. We were delighted to read your kind comments on my colleagues and happy you enjoyed the food served in our restaurant. At Rabban Suites, we strive hard to offer the best food in the best possible environment, so I am grateful to see that reflected on your recent visit. I would also like to acknowledge your feedback on our bed and we sincerely apologize for this inconvenience. I have shared this with the relevant managers who will definitely look into this. Thank you once again for sharing your review and we hope to have the pleasure of welcoming you back again soon. Warm Regards, Kevin Lawless Hotel Manager

8/10 Good

M.cader, California, LA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location. Very close to malls and restaurants.
Stayed 4 nights in Jan 2020
Response from Kevin Lawless on 1 Feb,2020
Dear M. Cader, Thank you for taking the time to share your feedback. We look forward to welcome you back soon. Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family vacation a bit expensive for the standard
Stayed 8 nights in Dec 2019
Response from Kevin Lawless on 1 Feb,2020
Dear Guest, Thank you for taking the time to share your feedback. We look forward to welcome you back soon. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Kevin Lawless on 1 Feb,2020
Dear Guest, Thank you for taking the time to share your feedback. We look forward to welcome you back soon. Sincerely,