Dona Paula Resorts

"Room was clean and comfortable with all one would need. Staff all amazing friendly and helpful. I found the breakfast buffet to be very nice with many choices. But go early as they suggest as it gets very busy and hectic later on. The so called Caesar salad I ordered through room service however was horrible. And definitely not a proper caesar salad. They have essential oils dispensers in the hallways which I found to be way to strong and offensive. It burned my eyes and made me feel sick. Not sure why they think these are necessary. They did move the one from outside my room, but the odor was still overpowering. And for some reason, they decided to oil the wooden pool deck on a busy Saturday, making the pool more or less useless that day and Sunday for me as the odor was overwhelming. Would I stay again? Indeed 👍"

"Great"

"Superb "

"Perfect stay, beautiful gardens, very clean hotel, the staff work meticulously to keep it all looking at its best. The food was delicious throughout all restaurants, and excellent service from the staff in those restaurants, in particular Renolta in the lobster village bar, she remembers our drinks each time & gives excellent service. "

"Hotel is clean, very friendly and polite staff, great location, great atmosphere. Lot of options for breakfast buffet.. good quality food. One thing need to beware of all the taxes get added on the foods you order. Very good hotel for the families. Overall fantastic stay!!"

"Rooms are well proportioned and amenities properly thought through . "

"All was excellent. "

"The property is spread out. Some of the rooms are in a four plex building, while some are single chalets or duplexes. Dining restaurants are quite far from the majority of rooms, requiring walking or taking a golf cart ride. The buildings are generally well maintained as are the grounds and landscape. The rooms are spacious but the bathrooms ( relative to the square footage) are small. The resort has plenty of staff, but there is no sense of prompt customer service. From the room if one calls for service there is no one at the other end to answer or concern. One has to take the trek to the lobby, only to get an apology. We arranged a ride into Pajim to get there at a specific time time; however, the ride didn't show up on time, and finally did after much complaining. Again all we received was an apology. The much-touted Caravela was a disappointment. Old and very dark, and the service rather slow. Food was okay, but not befitting the Taj standards. The sister resort next to the HV has better restaurants, and one in particular - Paper Moon ( Italian Specialty) had the best service offered. What we didn't appreciate was that kids were allowed into a fine dining restaurant. One already gas to cope with kids in the pool and public spaces. Fine dining restaurants should a reprieve for guests to enjoy meals and drinks in a quite and serene space, following an hectic and chaotic day out and about. So for couples and those travelling in an adult group be cautious booking."

"Great expansive resort. Electric buggy cart available to transport if needed. Pools excellent. Plants and gardens amazing. Beach prefect. Sea warm."