Dong Tchao Holidays

My room was clean, the bed neatly made, and the windows letting in soft morning light that warmed the wooden floor. The hotel staff was very friendly and always ready to assist with a smile. The cozy atmosphere made it easy to relax and enjoy the peaceful morning before heading out to explore the city. hotel breakfast was delicious and many choices were available—from fresh fruits to warm pastries, each bite was delightful. After breakfast, I felt energized and ready to embrace the day’s adventures, knowing I had a comfortable retreat waiting for me at the end. Stepping outside, the city's vibrant streets greeted me with bustling markets, charming cafes, and historic landmarks. Each moment promised new discoveries, making my stay not just comfortable but truly unforgettable. I couldn't wait to capture every experience before returning to my cozy haven.

Lovely hotel in the heart of Hanoi - lovely staff too

Not old town hai no but if ur staying on side for a couple of days this is the place to be

The hotel itself is really nice. We loved the pool and the spa staff and reception staff were really friendly and helpful. We had an unfortunate interaction with the restaurant staff on our last night where they kept ignoring us for the entire time and being quite rude, forgetting half our order and only waiting on other tables. Eventually we got up and left as we got tired of waiting for service and it left us quite upset. It was a bit of a hassle trying to get them to honor the expedia 20% off discounts with the VIP access but eventually they did at reception, i feel this was more a lack of communication to the other departments within the hotel. We did have to get up really early for a bus the mornjng we left and they put together breakfast bags for us which was really nice.

Amazing! Staff was always available and willing to assist. They even ordered us a Grab to and from dinner. I communicated with Katy through WhatsApp and she arranged our transfer back to the hotel while we were out. Everyone we encountered was great! The facilities were excellent. They even had happy hour on the rooftop. Walkable to train street, Hoan Kiem lake and shops/restaurants. I highly recommend the Meritel for your next stay in Hanoi!