"I was charged a cleaning fee after I was told I would get a credit for the washing machine having old dirty water sitting in it when my daughter put her pants in there to wash. Also Omar promised me a complimentary bottle of water and they charged my card for it. Horrible service will never stay there again."
Hampton Inn & Suites by Hilton Miami-Doral/Dolphin Mall
6/10 Okay
"There were multiple areas that needed to be vacuumed in the hallways and lobby. The carpets seemed dirty and the chairs/couch seemed like they were overdue to be cleaned. The beds and the bathrooms were clean. The staff were all very friendly and helpful. "
"This hotel is absolutely amazing! Carlos went out of his way to be extremely accommodating, the girls are always friendly, and Edgar is always willing to help. Highly recommend!"