Doukkala-Abda Resorts

"Lots of positives and some negatives. In short I would go again. To expand a little... the complex and the layout are very good. It's a very nicely styled hotel. Compliments to the room cleaning staff, the restaurant staff, the bar staff (other than a bit of a grumpy guy called Omar at the pool bar) and compliments too to the entertainment team (though my kids didn't do much with them). All those guys were great. Reception staff were hit and miss. The luggage handler guys were imposing and controlling - I absolutely hated having my room key taken away from me while two luggage handlers escorts me to my room. Felt like a total tip-grab attempt. Food we maybe a 3.5 - 4 starts out of 5. Some bits were excellent, and other bits less so. There was always a plentiful supply though. I don't think you can expect too much out of an all-inclusive so for me this was fine - but my wife notes that we had better in Turkey. Now to my main gripe... it is absolutely unacceptable for a so-called 5* hotel to downgrade your room on arrival without any prior notification and then claim that you cannot have the room type you booked because we are full. You quite simply don't over-allocate. We got put into a double room which then had 2x extra temporary single beds squeezed in. When people book their holidays they pay careful attention to the room they choose and the extra money they are willing to pay for it - so downgrading you (and worse finding this out at 11pm with 2x small kids) was poor"

"I visited Mazagan during Ramadan to try their Iftar buffet, and I wanted to share my experience. I’ve been visiting this hotel since 2009, and it has always been one of my favorite destinations in Morocco. The hotel itself is beautiful, the atmosphere is great, and the staff are truly amazing.. always friendly, polite, and very welcoming. This level of service is something I’ve consistently appreciated over the years. However, I was quite disappointed with the food this time. Considering that this is a five-star hotel, the Iftar buffet was surprisingly small with very limited variety. In comparison to other five-star hotels, the selection felt quite underwhelming. I have always remembered Mazagan for its incredible breakfast, so this experience was unexpected. Another point I noticed was the toiletries in the rooms. The shampoo and shower gel were combined in one product, and the quality felt quite poor. It gives the impression that some cost-cutting measures are being implemented, which unfortunately affects the overall luxury experience. Mazagan is still a beautiful resort and, in my opinion, one of the best hotels in Morocco. But small details like food quality, variety, and room amenities make a big difference, especially for guests who have been visiting for many years. I truly hope the management takes this feedback into consideration so the hotel can maintain the high standards it has always been known for."

"Room was very nice, clean, warm"

"The room Wall large and breakfast was very "

"Hygiene "

"Great location but it’s not well maintained "

"Absolutely gorgeous Riad. My room was so lovely and looked out on to the beautiful courtyard. Breakfast was an absolute feast each morning. Every staff member was friendly and helpful and did a great job! I spent 6 nights in this wonderful retreat and have zero complaints. There are only 5 rooms/suites, the building is spread out in such a way that i felt i was staying there all alone. If you are looking to escape in a sumptuous atmosphere i cannot recommend a better place to do so. "

"Very satisfied with my stay at MIA Mazagan great service and atmosphere.”"

"Excellent "